WooCommerce Products Not Displaying Properly
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This is my store catalog link where I have added loads of products under each category. They all were appearing recently. When I logged in today, I saw that most of them are not showing up anymore anywhere (in their respective categories). I tried changing to different themes but the problem seems to be in the woocommerce products.
When I go to Add Products section, they all show up their properly, categorized properly. And published
The page I need help with: [log in to see the link]
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Chris, can you please go to WooCommerce > Status > and then click on the purple button that says “Get System Report”.
Paste that report between code brackets here by clicking code above and then again at the end of the pasting.
Thanks
### WordPress Environment ### WordPress address (URL): https://wildwesthollywood.shopeffina.com Site address (URL): https://wildwesthollywood.shopeffina.com WC Version: 5.1.0 REST API Version: ? 5.1.0 WC Blocks Version: ? 4.4.3 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 2.0.2 Log Directory Writable: ? WP Version: 5.7 WP Multisite: ? WP Memory Limit: 3 GB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: nginx/1.19.0 PHP Version: 7.4.10 PHP Post Max Size: 264 MB PHP Time Limit: 70 PHP Max Input Vars: 1000 cURL Version: 7.68.0 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.13-MariaDB-log Max Upload Size: 256 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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option_settings: 1 page: 18 post: 19 product: 359 product_variation: 1559 revision: 97 wpcf7_contact_form: 6 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (30) ### Categories Images: by Muhammad El Zahlan – 3.0.1 Classic Editor: by WordPress Contributors – 1.6 Contact Form 7: by Takayuki Miyoshi – 5.4 FooGallery: by FooPlugins – 1.10.3 Jetpack by WordPress.com: by Automattic – 9.5 KingComposer: by King-Theme – 2.9.6 Ultimate Auction For WooCommerce: by Nitesh Singh – 2.1.4 WordPress Importer: by wordpressdotorg – 0.7 YITH WooCommerce Wishlist: by YITH – 3.0.20 FooGallery: by FooPlugins – 1.10.3 Contact Form 7: by Takayuki Miyoshi – 5.4 FileBird Lite: by Ninja Team – 4.5 Reveal IDs: by Oliver Schl?be – 1.5.4 CartStack for WooCommerce: by CartStack – 1.1.3 WooCommerce Shipping & Tax: by Automattic – 1.25.9 Nextend Social Login: by Nextendweb – 3.0.27 WPC Product Bundles for WooCommerce: by WPClever.net – 5.5.0 WooCommerce Stripe Gateway: by WooCommerce – 5.0.0 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1 WP Mail SMTP: by WPForms – 2.6.0 Advanced Custom Fields: by Elliot Condon – 5.9.5 WooCommerce: by Automattic – 5.1.0 WooCommerce Payments: by Automattic – 2.1.0 Product CSV Import Export (BASIC): by WebToffee – 1.9.0 S2W - Import Shopify to WooCommerce: by VillaTheme – 1.1.3.4 Multisite Enhancements: by Frank Bültge – 1.6.1 Jetpack by WordPress.com: by Automattic – 9.5 KingComposer: by King-Theme – 2.9.6 SOFT79 Cart Links for WooCommerce: by Soft79 – 1.1.4 WordPress Importer: by wordpressdotorg – 0.7 ### Inactive Plugins (6) ### Facebook for WooCommerce: by Facebook – 2.3.2 Google Ads & Marketing by Kliken: by Kliken – 1.0.7 Mailchimp for WooCommerce: by Mailchimp – 2.5.1 Printful Integration for WooCommerce: by Printful – 2.1.21 StoreCustomizer: by Kaira – 2.2.7 WP Maintenance Mode: by Designmodo – 2.3.0 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: auction (auction) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #725 - /products/ Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: #199 - /risk-liability-indemnity-agreement/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ? 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Any luck?
Hi Chris, sorry for any delay. I personally never received a notice that you posted this. Thanks for this.
So a few things stand out. One is your theme’s overriding the main archive file. So I would switch over to a default theme like TwentyTwentyOne or Storefront and test with those.
I also noticed a plugin called Categories Images: by Muhammad El Zahlan – 3.0.1
Please try the standard default troubleshooting by disabling these plugins and reverting over to a default theme. I believe the issue lies with one of these items.
If it is your theme, you’re going to want to reach out to the author and make sure you received the latest update for that file. And ensure your settings for categories is what you want it to be set to in Customizer or if the theme has a options panel for that.
Thanks
Hey, Removed the Named Category Images plugin and switched to TwentyTwentyOne. Also to other themes, but same issue is persisting. Like all product images aren’t showing under each category
When you switched over to a default them did you clear cache and refresh the page as well? I’m just trying to think of everything possible.
And there’s nothing else that I saw that would have settings or custom code applied here.
Just noticed this plugin too. Ultimate Auction For WooCommerce: by Nitesh Singh – 2.1.4 and ACF. Try disabling these as well. Hoping everything has been disabled except for WC.
Something worked cuz I see them all now
Yeah, i deactivated an auction plugin. Can you recommend a WooCommerce aution plugin I can use?
I was using Ultimate Auction For WooCommerce
Hi @grayfox25,
Just to mention, you can check out the following auction plugins on the WooCommerce marketplace to see if they meet your needs:
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