WooCommerce Recurring Payments Failing

  • Woocommerce subscription recurring payments are failing. Generated order Note is

    Paystack Transaction Failed (This subscription can’t be renewed automatically. The customer will have to login to their account to renew their subscription) Order status changed from Pending payment to Failed.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Tunbosun Ayinla

    (@tubiz)

    @dilip04 can you confirm the payment method the customer used for the initial payment for the subscription?

    This order note is always added if the first payment for the subscription was not made with a debit/credit card.

    Thread Starter dilip04

    (@dilip04)

    @tubiz customers have used a third party payment gateway paystack.

    Plugin Author Tunbosun Ayinla

    (@tubiz)

    @dilip04 can you explain this statement “customers have used a third party payment gateway paystack”

    Also, can you confirm the payment method the customer used to pay for the initial subscription payment.

Viewing 3 replies - 1 through 3 (of 3 total)
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