WooCommerce refuses to show product categories.

  • Resolved Ojive

    (@ojive)


    6 years ago

    Hi!

    I’m running WordPress 4.9.8 with WooCommerce version 3.5.0 on a Lucienne 0.0.6 theme.

    I’ve added product categories, and added some products to these categories. When I go to “Appearence” -> “Customize” and then “WooCommerce” and “Product Catalog”, choose “Show Categories” as to what should show on the main store page.

    All I can see is products listed, no categories. No matter what I choose in “Product Catalog”, it’s just a view of products. I need it to show categories, so I can click into one and see products in that category.

    I tried changing to default Twenty Seventeen theme, with the same problem. No effect.

    It’s an “under development” shop, so it’s not available to public and I can’t link it.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Thanks for that detailed description!

    I tested this on WC 3.5.1 with Twenty Seventeen – here’s what that looked like for me:

    Product categories
    Link to image: https://cld.wthms.co/FiYcvA

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter Ojive

    (@ojive)

    This is how it looks for me:

    View post on imgur.com

    It only shows products. There are several products in some of categories.

    
### WordPress Environment ###

Home URL: *omitted*
Site URL: *omitted*
WC Version: 3.5.1
Log Directory Writable: ?
WP Version: 4.9.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: nb_NO
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.25
PHP Version: 7.0.32-1+0~20181001133631.6+stretch~1.gbpcd8588 
PHP Post Max Size: 128 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.52.1
OpenSSL/1.0.2l

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.10-MariaDB-1:10.3.10+maria~stretch-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.5.1
WC Database Prefix: sl_
Total database st?rrelse: 8.29MB
Database data st?rrelse: 6.48MB
Database indeks st?rrelse: 1.81MB
sl_woocommerce_sessions: Data: 0.02MB + Indeks: 0.02MB
sl_woocommerce_api_keys: Data: 0.02MB + Indeks: 0.03MB
sl_woocommerce_attribute_taxonomies: Data: 0.02MB + Indeks: 0.02MB
sl_woocommerce_downloadable_product_permissions: Data: 0.02MB + Indeks: 0.05MB
sl_woocommerce_order_items: Data: 0.02MB + Indeks: 0.02MB
sl_woocommerce_order_itemmeta: Data: 0.02MB + Indeks: 0.03MB
sl_woocommerce_tax_rates: Data: 0.02MB + Indeks: 0.06MB
sl_woocommerce_tax_rate_locations: Data: 0.02MB + Indeks: 0.03MB
sl_woocommerce_shipping_zones: Data: 0.02MB + Indeks: 0.00MB
sl_woocommerce_shipping_zone_locations: Data: 0.02MB + Indeks: 0.03MB
sl_woocommerce_shipping_zone_methods: Data: 0.02MB + Indeks: 0.00MB
sl_woocommerce_payment_tokens: Data: 0.02MB + Indeks: 0.02MB
sl_woocommerce_payment_tokenmeta: Data: 0.02MB + Indeks: 0.03MB
sl_woocommerce_log: Data: 0.02MB + Indeks: 0.02MB
sl_commentmeta: Data: 0.02MB + Indeks: 0.03MB
sl_comments: Data: 0.02MB + Indeks: 0.09MB
sl_itsec_distributed_storage: Data: 0.02MB + Indeks: 0.02MB
sl_itsec_fingerprints: Data: 0.02MB + Indeks: 0.03MB
sl_itsec_geolocation_cache: Data: 0.02MB + Indeks: 0.03MB
sl_itsec_lockouts: Data: 0.02MB + Indeks: 0.08MB
sl_itsec_logs: Data: 0.11MB + Indeks: 0.09MB
sl_itsec_temp: Data: 0.02MB + Indeks: 0.06MB
sl_links: Data: 0.02MB + Indeks: 0.02MB
sl_options: Data: 1.36MB + Indeks: 0.05MB
sl_postmeta: Data: 0.27MB + Indeks: 0.14MB
sl_posts: Data: 0.11MB + Indeks: 0.06MB
sl_termmeta: Data: 0.02MB + Indeks: 0.03MB
sl_terms: Data: 0.02MB + Indeks: 0.03MB
sl_term_relationships: Data: 0.02MB + Indeks: 0.02MB
sl_term_taxonomy: Data: 0.02MB + Indeks: 0.03MB
sl_usermeta: Data: 0.02MB + Indeks: 0.03MB
sl_users: Data: 0.02MB + Indeks: 0.05MB
sl_wc_download_log: Data: 0.02MB + Indeks: 0.03MB
sl_wc_webhooks: Data: 0.02MB + Indeks: 0.02MB
sl_wdi_feeds: Data: 0.02MB + Indeks: 0.02MB
sl_wdi_themes: Data: 0.02MB + Indeks: 0.02MB
sl_wfBadLeechers: Data: 0.02MB + Indeks: 0.00MB
sl_wfBlockedCommentLog: Data: 0.02MB + Indeks: 0.00MB
sl_wfBlockedIPLog: Data: 0.02MB + Indeks: 0.00MB
sl_wfBlocks7: Data: 0.02MB + Indeks: 0.05MB
sl_wfConfig: Data: 1.39MB + Indeks: 0.00MB
sl_wfCrawlers: Data: 0.02MB + Indeks: 0.00MB
sl_wfFileChanges: Data: 0.02MB + Indeks: 0.00MB
sl_wfFileMods: Data: 1.52MB + Indeks: 0.00MB
sl_wfHits: Data: 0.08MB + Indeks: 0.05MB
sl_wfHoover: Data: 0.02MB + Indeks: 0.02MB
sl_wfIssues: Data: 0.02MB + Indeks: 0.06MB
sl_wfKnownFileList: Data: 0.44MB + Indeks: 0.00MB
sl_wfLeechers: Data: 0.02MB + Indeks: 0.00MB
sl_wfLiveTrafficHuman: Data: 0.02MB + Indeks: 0.02MB
sl_wfLocs: Data: 0.02MB + Indeks: 0.00MB
sl_wfLogins: Data: 0.02MB + Indeks: 0.03MB
sl_wfNet404s: Data: 0.02MB + Indeks: 0.02MB
sl_wfNotifications: Data: 0.02MB + Indeks: 0.00MB
sl_wfPendingIssues: Data: 0.02MB + Indeks: 0.06MB
sl_wfReverseCache: Data: 0.02MB + Indeks: 0.00MB
sl_wfScanners: Data: 0.02MB + Indeks: 0.00MB
sl_wfSNIPCache: Data: 0.02MB + Indeks: 0.05MB
sl_wfStatus: Data: 0.16MB + Indeks: 0.11MB
sl_wfTrafficRates: Data: 0.02MB + Indeks: 0.00MB
sl_wfVulnScanners: Data: 0.02MB + Indeks: 0.00MB

### Post Type Counts ###

amn_exact-metrics: 1
attachment: 64
customize_changeset: 6
nav_menu_item: 4
page: 7
post: 6
product: 6
product_variation: 29
revision: 31
shop_order: 2
wdi_instagram: 1
wp_block: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (10) ###

iThemes Security: av iThemes – 7.2.0
Google Analytics Dashboard for WP (GADWP): av ExactMetrics – 5.3.5
Gutenberg: av Gutenberg-teamet – 4.1.1
WooCommerce Cart: av XootiX – 1.0.2 – Ikke testet med den aktive versjonen av WooCommerce
Instagram Feed by 10Web: av 10Web – 1.3.7
WooCommerce Gutenberg Products Block: av Automattic – 1.1.2 – Ikke testet med den aktive versjonen av WooCommerce
Betal med Vipps for WooCommerce: av WP Hosting – 1.1.1 – Ikke testet med den aktive versjonen av WooCommerce
WooCommerce Stripe Gateway: av WooCommerce – 4.1.12
WooCommerce: av Automattic – 3.5.1
Wordfence Security: av Wordfence – 7.1.16

### Settings ###

API Enabled: –
Force SSL: –
Currency: NOK (kr)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Butikkbase (webshop base): ? Side synlighet b?r v?re offentlig
Handlekurv (cart): ? Side synlighet b?r v?re offentlig
Til kassen (to cart): ? Side synlighet b?r v?re offentlig (I've set to private in order to hide it from public while I work on it)
Min konto (my account): ? Side ikke satt
Vilk?r og betingelser : ? Side ikke satt

### Theme ###

Name: Lucienne
Version: 0.0.6
Author URL: https://themefurnace.com
Child Theme: ? – Hvis du endrer WooCommerce eller et foreldertema du ikke selv har bygget
anbefaler vi ? bruke et dattertema. Se: Hvordan lage et dattertema

WooCommerce Support: ?

### Templates ###

Archive Template: Temaet ditt har en woocommerce.php-fil. Du vil ikke kunne overstyre woocommerce/archive-product.php egendefinerte mal siden woocommerce.php prioriteres over archive-product.php. Dette er ment til ? forhindre visningsfeil.
Overrides: –
    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Thanks for that information!

    Without seeing the site directly, there isn’t anything else I can do to help right now.

    Thread Starter Ojive

    (@ojive)

    This is weird. As soon as I changed “page” and “product” visibility to “Public”, Categories appeared. Seems like WooCommerce shows products only if it all is set to private.

    Seems like problem is solved. I’d just like some sort of “hide from public”/”maintenance mode” for webshop page only :p

Viewing 4 replies - 1 through 4 (of 4 total)
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