woocommerce report empty

  • Resolved xabdu

    (@xabdu)


    1 year, 4 months ago

    Hi

    the woocommerce report is empty all zeros even if there is complete orders

    also in Dokan dashboard because it takes the report form there.

    https://prnt.sc/O1dbpum4PiTZ

    https://prnt.sc/LH56oFcMG5YD

    `
### WordPress Environment ###

WordPress address (URL): ***********
Site address (URL): ***********
WC Version: 8.2.1
REST API Version: ? 8.2.1
WC Blocks Version: ? 11.1.2
Action Scheduler Version: ? 3.6.3
Log Directory Writable: ?
WP Version: 6.3.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: ar
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.24
PHP Post Max Size: 512 MB
PHP Time Limit: 3000
PHP Max Input Vars: 10000
cURL Version: 8.4.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 8.0.35
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 8.2.1
WC Database Prefix: kFTWP3x_
Total Database Size: 64.08MB
Database Data Size: 61.23MB
Database Index Size: 2.85MB
kFTWP3x_woocommerce_sessions: Data: 0.27MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fin_costs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fin_inventory: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fin_purchase_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fin_taxpaid: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fin_transfers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fin_vendors: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_actionscheduler_actions: Data: 0.44MB + Index: 0.24MB + Engine MyISAM
kFTWP3x_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_actionscheduler_logs: Data: 0.46MB + Index: 0.29MB + Engine MyISAM
kFTWP3x_app_builder_cart: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_aryo_activity_log: Data: 0.06MB + Index: 0.06MB + Engine MyISAM
kFTWP3x_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_comments: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_defender_audit_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_defender_email_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_defender_lockout: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
kFTWP3x_defender_lockout_log: Data: 0.39MB + Index: 0.07MB + Engine MyISAM
kFTWP3x_defender_scan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_defender_scan_item: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kFTWP3x_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kFTWP3x_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kFTWP3x_dokan_reverse_withdrawal: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
kFTWP3x_dokan_shipping_tracking: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kFTWP3x_dokan_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kFTWP3x_dokan_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kFTWP3x_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kFTWP3x_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kFTWP3x_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_e_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_e_notes_users_relations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_e_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_e_submissions_actions_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_e_submissions_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_helper_cache: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
kFTWP3x_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_options: Data: 9.66MB + Index: 0.13MB + Engine MyISAM
kFTWP3x_postmeta: Data: 8.70MB + Index: 0.68MB + Engine MyISAM
kFTWP3x_posts: Data: 16.10MB + Index: 0.15MB + Engine MyISAM
kFTWP3x_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
kFTWP3x_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_termmeta: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
kFTWP3x_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
kFTWP3x_uap_action_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
kFTWP3x_uap_api_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
kFTWP3x_uap_recipe_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
kFTWP3x_uap_trigger_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
kFTWP3x_usermeta: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
kFTWP3x_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_wc_order_addresses: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_wc_order_operational_data: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_wc_orders: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
kFTWP3x_wc_orders_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
kFTWP3x_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_wemail_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_wfpklist_template_data: Data: 0.12MB + Index: 0.00MB + Engine MyISAM
kFTWP3x_wpr_rocket_cache: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
kFTWP3x_wpr_rucss_used_css: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
uip_history: Data: 24.52MB + Index: 0.67MB + Engine InnoDB

### Post Type Counts ###

app_builder_template: 2
attachment: 296
custom_css: 2
customize_changeset: 128
elementor_library: 12
motta_footer: 32
motta_help_article: 28
motta_popup: 6
motta_size_guide: 4
nav_menu_item: 80
page: 66
post: 32
product: 90
product_variation: 34
revision: 384
shop_order: 4
shop_order_placehold: 6
wp_global_styles: 3
wp_navigation: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

Add Brand Fields in Dokan Product Form: by Abdulrahman Mahdi – 1.0.0
App Builder - Create Native Android & iOS Apps On The Flight: by Appcheap.io – 3.7.0
Activity Log: by Activity Log Team – 2.8.8
Dokan: by weDevs – 3.9.1
Dokan Pro: by weDevs – 3.9.2
Elementor Pro: by Elementor.com – 3.17.0
Elementor: by Elementor.com – 3.17.1
Flexible Checkout Fields: by WP Desk – 3.5.15
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.11
Kirki Customizer Framework: by Themeum – 5.0.0
Loco Translate: by Tim Whitlock – 2.6.6
Meta Box: by MetaBox.io – 5.8.2
Motta Addons: by Uixthemes – 1.0.4
mPDF addon for PDF Invoices: by WebToffee – 1.1.0
Nextend Social Login: by Nextendweb – 3.1.10
Price Increase by Percentage: by Abdulrahman Mahdi – 1.0.1
WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 4.1.3
QR Code Add-on for WooCommerce PDF Invoices: by WebToffee – 1.0.4
Safe SVG: by 10up – 2.2.1
Soo Demo Importer: by UIX Themes – 1.3
Temporary Login Without Password: by StoreApps – 1.8.2
User Role Editor: by Vladimir Garagulya – 4.64.1
Custom Woo Shipping Zones: by MoeShehri – 0.1.0
WooCommerce: by Automattic – 8.2.1
WP Rocket: by WP Media – 3.15.3
Customizer For WooCommerce PDF Invoices: by Webtoffee – 1.0.1
WooCommerce PDF Invoices, Packing Slips and Credit Notes (Pro): by Webtoffee – 1.0.5
Remote print addon for WooCommerce PDF Invoices - PrintNode: by WebToffee – 1.0.6
WooCommerce Shipping Labels, Dispatch Labels and Delivery Notes (Pro): by Webtoffee – 1.0.5
*********** Security: by MoeShehri – 1.0.1

### Inactive Plugins (7) ###

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.9.1
Defender: by WPMU DEV – 4.2.1
Helper: by Merkulove – 1.0.9
Push notification for Mobile and Web app: by Appcheap.io – 1.7.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.23.10

WordPress Importer: by wordpressdotorg – 0.8.1

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: SAR (?.?)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –

### WC Pages ###

Shop base: #13 - /shop/
Cart: #14 - /cart/
Checkout: #15 - /checkout/
My account: #16 - /my-account/
Terms and conditions: #20040 - /legal/terms-and-conditions/

### Theme ###

Name: Motta Child Theme
Version: 1.0.0
Author URL: https://uix.store
Child Theme: ?
Parent Theme Name: Motta
Parent Theme Version: 1.0.5
Parent Theme Author URL: https://uixthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: motta/woocommerce/archive-product.php
motta/woocommerce/cart/cart-empty.php
motta/woocommerce/cart/cart-shipping.php
motta/woocommerce/cart/cart.php
motta/woocommerce/cart/mini-cart.php
motta/woocommerce/loop/add-to-cart.php
motta/woocommerce/myaccount/dashboard.php
motta/woocommerce/myaccount/form-edit-account.php
motta/woocommerce/myaccount/form-login.php
motta/woocommerce/myaccount/form-lost-password.php
motta/woocommerce/myaccount/my-address.php
motta/woocommerce/myaccount/orders.php
motta/woocommerce/order/form-tracking.php
motta/woocommerce/single-product/add-to-cart/external.php
motta/woocommerce/single-product/add-to-cart/grouped.php
motta/woocommerce/single-product/add-to-cart/simple.php
motta/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
motta/woocommerce/single-product/meta.php
motta/woocommerce/single-product/product-image.php
motta/woocommerce/single-product/product-thumbnails.php
motta/woocommerce/single-product/rating.php
motta/woocommerce/single-product/review.php
motta/woocommerce/single-product/tabs/tabs.php
motta/woocommerce/single-product-reviews.php


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-10-31 16:42:05 +03:00
Options: ?
Notes: 72
Onboarding: skipped

### Action Scheduler ###

Complete: 486
Oldest: 2023-10-26 12:47:04 +0000
Newest: 2023-10-31 14:03:22 +0000

Failed: 4
Oldest: 2023-10-26 12:47:04 +0000
Newest: 2023-10-31 08:02:37 +0000

Pending: 38
Oldest: 2023-10-31 13:57:57 +0000
Newest: 2023-11-01 12:59:59 +0000


### Status report information ###

Generated at: 2023-10-31 17:03:50 +03:00
`
    • This topic was modified 1 year, 4 months ago by xabdu.
Viewing 1 replies (of 1 total)

  • Hello @xabdu,

    I understand that you’re having an issue with your WooCommerce reports showing all zeros even though there are completed orders.

    You could try clearing your site cache and see if the reports update. I’d suggest navigating to WooCommerce → Status → Tools, and doing the following to see if this makes any difference.

    • WooCommerce transients – Clear
    • Expired transients – Clear
    • Clear template cache – Clear

    Next, please clear your browser cache.

    If you’re using a caching plugin, make sure to clear the cache from there as well.

    Please let us know how it goes!

Viewing 1 replies (of 1 total)
  • The topic ‘woocommerce report empty’ is closed to new replies.