• Resolved Samuel222

    (@samuel222)


    Hi, I want to ask you for help.
    I have some fees added to payment gateways (Booster for Woocommerce).
    When I try to look at Woocommerce Reports (native part of Woocommerce), system is including these fees as profit, but they are not profit.

    Is possible to exclude gateways fees from reports?

    Thank you very much.

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  • Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    This is something that you would need to address with the developer of the plugin you are using, this “Booster for WooCommerce”.

    If their plugin is adding on to the value that is collected, they would also need to add support for WooCommerce to filter out these extra funds. As WooCommerce has no way of knowing what is income and what is a fee, since that functionality doesn’t natively exist.

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