• When at the root of woocommerce page, the breadcrumb shows double page name.

    Example: Home > Shop > Shop

    If Woocommerce root is named catalog, the it will be Home > Catalog > Catalog

    This problem doesn’t happen in other themes. How to fix this problem?

    • This topic was modified 1 month, 2 weeks ago by thesage.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @18118-1,

    Is there any URL we can take a look?

    The Breadcrumbs work fine on my end. Refer to this video, please. Maybe I missed something?

    I look forward to hearing from you.

    Kind regards,
    Herman ??

    Thread Starter thesage

    (@18118-1)

    It only repeats at this link. VOK Catalog

    Hi @18118-1,

    It seems that the issue is coming because the “Shop” page is named “Catalog”. Could you please try changing it to something else?

    Also, maybe it’s related to the “Product permalinks” under Dashboard > Settings > Permalinks settings. Could you please ensure that the permalinks are correctly configured and also try saving them to the default values? Additionally, I would also suggest checking for any plugin conflicts by deactivating them all and then activating them one by one.

    Let me know how it goes for you.

    Kind regards,
    Aradhy

    Thread Starter thesage

    (@18118-1)

    I have deactivated all plugins except for woocommerce and the problem still occurs. When I change it to other themes, there is no problem.

    Thread Starter thesage

    (@18118-1)

    When shop is named “Shop”, the problem occurs too.

    Home > Shop > Shop

    Hi @18118-1,

    In that case, I would request you please open a support ticket through our support portal. [Link to URL] This will allow us to take a closer look at your site, and we’ll be able to respond more quickly there.

    Once you’ve opened the ticket, kindly mark this thread as resolved.

    Kind regards,
    Aradhy ??

    Thread Starter thesage

    (@18118-1)

    Why not discuss it here? Other with the same problem can learn to fix it.

    Hi @18118-1,

    After reviewing your website from the front end, it seems that the issue is still present even after performing the troubleshooting. To investigate this further, we’ll need backend access to properly debug it. This is why I requested you open a support ticket, allowing our support team to take a closer look.

    I hope this clears things up.

    Kind regards,
    Aradhy ??

Viewing 8 replies - 1 through 8 (of 8 total)
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