Sent 3-4 email upon new order

What emails and to whom?

send to customer

same here. I get the ‘new order’ Email twice. but I am having this since the previous update. I havent updated the most recent one.

this is only happening with one specific woocommerce page, where I have EventOn (booking system) / virtual products installed…

No booking plugin on that site, but I see “Woo Commmerce Addon for WP Courseware”. Does this generate emails?

Here is my report ( I am running with https)

++++++++++++++++++++++++++++++++++++++++++++++
### WordPress Environment ###
###########################
WC Version: 2.5.2
###########################
WP Version: 4.4.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: de_DE

### Server Environment ###

Server Info: Apache
PHP Version: 5.4.15
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.6.10
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.5.2
:
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (26) ###

BackupBuddy: von iThemes – 7.0.3.13
CleverReach: von Inter Medien Networks – 2.0
Cookie Notice: von dFactory – 1.2.34
Kommentare deaktivieren: von Samir Shah – 1.4
Disable XML-RPC: von Philip Erb – 1.0.1
EventON: von AshanJay – 2.3.18
EventON – Event Tickets: von Ashan Jay – 1.2.1
Flexi Pages Widget: von Srini G – 1.7.1
Google Analytics Dashboard für WP: von Alin Marcu – 4.9.2
Loco Translate: von Tim Whitlock – 1.5.5
Really Simple SSL: von Rogier Lankhorst – 2.2.20
Optimize Database after Deleting Revisions: von CAGE Web Design | Rolf van Gelder

SSL Insecure Content Fixer: von WebAware – 2.1.6
Sucuri Security – Auditing, Malware Scanner and Hardening: von Sucuri
INC – 1.7.17

User Role Editor: von Vladimir Garagulya – 4.23.2
WooCommerce DE Avia Themes Anpassung: von InoPlugs – 1.4
WooCommerce Deutsch (de_DE): von David Decker – DECKERWEB.de – 3.2.0
WooCommerce German Market: von Inpsyde GmbH – 2.6.6
WooCommerce Order Status Control: von SkyVerge – 1.3.0
WooCommerce PDF Invoice: von RightPress – 3.0.1
WooCommerce Sequential Order Numbers Pro: von SkyVerge – 1.7.0
WooCommerce: von WooThemes Inc. (Südafrika) – 2.5.2
Wordfence Security: von Wordfence – 6.0.24
Yoast SEO: von Team Yoast – 3.1
YITH WooCommerce Cart Messages Premium: von Yithemes – 1.1.4
YITH WooCommerce Gift Cards Premium: von Yithemes – 1.2.5

### Settings ###

Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.1.0

### WC Pages ###

Produktarchiv/ Shop-Seite: #137 – /shop/
“Warenkorb” Seite: #138 – /warenkorb/
“Zur Kasse” Seite: #139 – /kasse/
“Mein Benutzerkonto” Seite: #140 – /mein-konto/

### Taxonomies ###

Product Types: external (external)
gift-card (gift-card)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Enfold
Version: 3.4.7
Author URL: https://www.kriesi.at
Child Theme: ? – Wenn du WooCommerce mit einem Theme
das du nicht selbst entwickelt hast
an eigene Bedürfnisse anpasst
dann empfehlen wir die Verwendung eines Child Themes. Siehe Wie du ein Child Theme erstellst (engl.)

WooCommerce Support: ?

++++++++++++++++++++++++++++++++++++++++++++++++++
So, what I have in common with jimyuet1987 is Woocommerce and Yoast

Looking at a similar post I always see Yoast and Woocommerce as common plug-ins…
my best regards
P.-

You’re running a few plugins which sound like they may generate emails or modify how statuses work:

WooCommerce German Market: von Inpsyde GmbH – 2.6.6
WooCommerce Order Status Control: von SkyVerge – 1.3.0
WooCommerce PDF Invoice: von RightPress – 3.0.1

Start there.

Thanks Mike,
I will check the mailserver if I can gather any information.
The only plug-in which might generate an extra confirmation Email would be the WC German Market, which I double-checked and which looks okay…

I have two other different shops which have nearly the same configurations and same plug-ins… only difference is that the shop that is causing problems sells virtual products – the others just regular items.

So, again, I will check what the mailserver might discover…
thanks for the quick support!
my best regards
P.-

Hey aovivo,

Are you still experiencing the same issue after deactivating all of your plugins (except WooCommerce) and switching to the default Twenty Sixteen theme?

Also,, instead of heading of the mail server every time to check, you could also try Email Log

Hi Riaan,
thanks for the tip.
I will check with Email Log and get back with informations…
Right now nothing changes – but we are moving to another server to comply with Paypals Security Roadmap.. I will make a whole new check again…

I have seen some cases with multiple Emails sent from the shop that use mainly Paypal as gateway. so do we. actually we use Paypal solely…

thanks again for all the support from all of you. I will report as soon as I got the news…