WooCommerce Services isn’t available

  • Resolved muqadas9

    (@muqadas9)


    4 years, 9 months ago

    Hey,

    I’m writing to get some help. Actually, I’ve installed and activated “WooCommerce Services” although “WooCommerce Services” option isn’t available under the shipping tab. even if my site is connected with Jetpack and woocommerce as well.

    I’m not sure what’s issue with that. Please anyone guide to me to fix out this issue asap.

    Your prompt reply would be highly appreciated.

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ferdev

    (@ferdev)

    Hey there!

    I’m unsure wether you’re trying to access the WooCommerce Settings screen, or trying to print a new label.

    If it’s the first thing, this problem could be caused by Javascript errors generated from other extensions. I’d do the following checks:

    1. Check your site is using the latest WooCommerce version.
    2. Check your site is using the latest WooCommerce Services version.
    3. Check the WooCommerce Services status tab, under WooCommerce > Status. Are there any warning messages here?

    If what you want to do is print a label for an order, you can access the print label window withing the Order’s detail screen. On top of that screen, you’ll find a button to create a new shipping label.

    Hope that helps!

    Fer

    Thread Starter muqadas9

    (@muqadas9)

    Hey, I got another issue that “USPS (WooCommerce Services)” shipping method isn’t available, while i’m trying to add shipping method.

    Please redirect me towards solution
    Thanks

    Thread Starter muqadas9

    (@muqadas9)

    Hey Fer,

    Thanks for your details. Currently, I’m facing an other issue, while i’m trying to setup shipping method, USPS shipping method isn’t available in the list. ACtually, I’m not able to get this screen:
    https://i1.wp.com/writenowdesign.com/wp-content/uploads/2017/03/woocommerce-usps-shipping-screen.jpg?ssl=1

    Could you please help me to sort out this issue?

    Thanks

    Plugin Author ferdev

    (@ferdev)

    Howdy!

    Unfortunately, Live Shipping Rates were discontinued some time ago, so you won’t be able to add a shipping provider following that path. You can still use, though, the create shipping label button within the order’s detail screen. This will allow you to create and print a shipping label per order. You can get additional info in the plugin’s documentation, here: https://docs.woocommerce.com/document/woocommerce-services/

    Hope that helps!

    Have a great day,

    Fer.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 5 replies - 1 through 5 (of 5 total)
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