WooCommerce settings

  • Resolved veeamdan

    (@veeamdan)


    1 year, 9 months ago

    I am testing SliceWP on a test WP site with WooCommerce payment in test mode. I did a test purchase with an affiliate account and the commission does not show up. I made sure the order was marked completed. Are there any special woocommerce settings needed?

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  • Plugin Author iova.mihai

    (@iovamihai)

    Hey @veeamdan,

    Thank you for reaching out! There are two things to look for:

    1. That the WooCommerce integration is enabled, from SliceWP > Settings > Integrations (tab).
    2. That you open a separate browser or incognito tab and use an affiliate’s referral link to access the site, so that the referral visit can get registered.

    I also recommend you to enable the Debug Log from SliceWP > Settings > Tools (tab) to record any errors the plugin may encounter.

    Also, if you haven’t read our troubleshooting guide (https://slicewp.com/docs/troubleshooting/), I recommend you to do so, as it guides you step-by-step on the testing process.

    Please try the above and let me know if you encounter any errors.

    Thank you and best wishes,

    Mihai

Viewing 1 replies (of 1 total)
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