• Resolved mikey1526

    (@mikey1526)


    Just installed Woocommerce shipment tracking plugin. Emails sent do not contain shipping information. What’s wrong?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YayCommerce

    (@yaycommerce)

    Hi @mikey1526 ,

    May I know if you are using YayMail Free or Proversion?
    WooCommerce shipment tracking plugins are supported in our Proversion.
    Please see the guide here https://docs.yaycommerce.com/yaymail/integrations/shipment-tracking
    Let me know if this helps.

    Best regards,
    Kelly

    Thread Starter mikey1526

    (@mikey1526)

    Thank you, under the order meta dropdown it only lists “none”. Does this mean im using the free version? I thought I bought the proversion. Is there a way to look me up?

    Plugin Support Bruce

    (@ninjateamwp)

    Hi there,

    Maybe you have the free version, to be sure, just login to our site to see if you have purchased-pro before

    If you have and the issue persists, then you can reach out to support here:
    yaycommerce.com/support

    Kind regards,
    -Bruce-

Viewing 3 replies - 1 through 3 (of 3 total)
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