WooCommerce Shop Template won’t apply

  • Resolved Jing

    (@gujingc)


    3 years, 2 months ago

    We need some help!

    We created a WooCommerce shop / product archive template. It is supposed to be full width.

    But when we choose this template and apply it to the WooCommerce Shop page in Woolentor, it refuses to apply to full width:

    So what could be done to remedy this.

    We use Astra and tried every tutorial on how to make the Full width theme override. Nothing seems work.

    Thanks a lot in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @gujingc

    Thank you very much for reaching out to us.

    We have read your message as well as checked the screenshots you attached here.

    Sorry for the inconvenience caused. It shouldn’t have happened. This might be happening due to CSS conflicts. It would be great if you contact our support team.

    https://woolentor.com/contact/

    Our support team will definitely assist you with this.

    Best regards,
    Support Team

    Thread Starter Jing

    (@gujingc)

    Thank you so much for the follow up. We found the issue.

    WooLentor now has the Shop page in the setting. Most of the tutorials are still talking about Product Archive page. So we change the Shop page setting, all resolved.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    The pleasure is all ours ??

    We are glad to know that you have managed to solve the issue.

    If we can be of any assistance in the future, don’t hesitate to reach out.

    Kindest regards,
    Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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