WooCommerce-Square/2.0.1 not syncing products

  • Resolved Anonymous User 16216981

    (@anonymized-16216981)


    5 years, 3 months ago

    I know that you have reverted back to 1.0.38, but just wanted to report this issue as you work on 2.0.2. Since we upgraded, new products added to Square were not syncing to our Woocommerce store. We disconnected/connected several times and resynced with no effect. Reverting back to 1.0.38, disconnecting/reconnecting and syncing Square to Woocommerce fixed the issue.

    Somewhat related, on 2.0.1 the manual sync settings changed and became unidirectional, for lack of a better description. We had it set up with Square as the “master” store. The client changed some product titles in Woocommerce thinking she could sync back to Square. What’s interesting to me is when things synced up, the products with the new names showed 0 inventory. I would have expected the Square titles to overwrite the Woocommerce titles since the SKUs still matched instead of showing that those products didn’t exist in the stock anymore. Reverting back to the original titles in Woocommerce and resyncing got everything matched up again.

Viewing 16 replies (of 16 total)

  • I’m all on board with “downgrading”… 1.x just works and 2.x does not.

    I was trying to get an online shop launched for Black Friday and it’s been nothing but problems out of the gate.

    Attributes don’t sync, syncs constantly stall, I get error messages saying I don’t have priveledges to sync certain inventory items when I try to do a manual sync from “update”, it’s not grabbing some of the products images, visitors get a timeout every single time they submit an order even though the order does go through to the site and square, and customer emails are not being sent even though notification emails are being sent to admins/store owners.

    I have gone through ALL of the troubleshooting. The server is fine, it meets all specifications and beyond, and I’ve disabled every plugin with exception of the woocommerce and used the default theme. Everything still craps out the same regardless.

    Why on earth you guys released this to the public I haven’t the foggiest as it’s evident you cleary didn’t do enough testing before putting this out in the wild.

Viewing 16 replies (of 16 total)
  • The topic ‘WooCommerce-Square/2.0.1 not syncing products’ is closed to new replies.