WooCommerce + Square Extension

  • Using WC Square 1.0.7 and WP 4.6.

    seeing an error at checkout:

    Error: Square was unable to complete the transaction. Please try again later or use another means of payment.

    Any ideas?

Viewing 5 replies - 16 through 20 (of 20 total)

  • square category INVALID_REQUEST_ERROR

    Square was unable to complete the transaction. Please try again later or use another means of payment.

    • This reply was modified 7 years, 10 months ago by ktarang.

    @shellyswanson I’m having the same issue. Did you ever get this issue resolved?

    Shelley

    (@shelleyswanson)

    @renae4e wish I could be more helpful. Turns out our issue was related to the theme we were using. We hired a developer to recode the checkout page to comply with the Square plugin.

    Ok so with the great advice from @shellyswanson I have resolved the same issue. If you get an error that looks like this:

    ERROR LOG:
    09-13-2016 @ 15:20:09 – Info: Begin processing payment for order 5353 for the amount of 58.44
    09-13-2016 @ 15:20:10 – Error: Array
    (
    [0] => stdClass Object
    (
    [category] => INVALID_REQUEST_ERROR
    [code] => NOT_FOUND
    [detail] => Resource not found.
    [field] => card_nonce
    )

    )

    Your theme is most likely using a modified checkout page. I was using a multi-step checkout with my site, courtesy of the theme. I turned it off and went back to the original Woocommerce checkout page and it now works.

    Thanks Shelly!

    I am not using a customized checkout page, but I do believe we are having the same issue as

    “using the order-pay endpoint to pay invoices later and the Square extension doesn’t work there because the usual form fields don’t exist on that page.”

    Has this been resolved yet? Of course my subscription is up for renewal on the plugin. Sigh.

Viewing 5 replies - 16 through 20 (of 20 total)
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