• Resolved furbellowco

    (@furbellowco)


    If I do a manual WC>Square sync it works but the hourly scheduled sync isn’t happening.

    I have tried reconnecting square

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter furbellowco

    (@furbellowco)

    The site is https://www.furbellow.co.uk, can anyone offer any advice please?

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    Can you take a look via WP Crontrol? What does it say for: woocommerce_square_inventory_poll hook?

    Kind regards,

    Thread Starter furbellowco

    (@furbellowco)

    Hi it says WC_Square_Inventory_Poll->sync()

    Thank you

    Thread Starter furbellowco

    (@furbellowco)

    @conschneider

    Hi it says WC_Square_Inventory_Poll->sync()

    Thank you

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi @furbellowco,

    Would you be able to send a screenshot of the CRON entry for woocommerce_square_inventory_poll hook?

    We recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and Edge.

    Thanks!

    chriskara10

    (@chriskara10)

    @ryanr14 I have the same issue, but i have no woocommerce_square_inventory_poll in my Cron event.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    The woocommerce_square_inventory_poll is required for the inventory sync. If it is missing for you, I would try to see if it gets loaded on a staging site ok. If that works, try a conflict check on your live site.

    Many issues can be resolved by doing a conflict check.

    * You can use https://www.ads-software.com/plugins/health-check/ for this. It allows you to deactivate all plugins and activate a default theme just for your user session.
    * Everyone else will see your site normally.?
    * Activate the plugin and enter the “troubleshooting mode”: /wp-admin/index.php?page=health-check&tab=troubleshoot. You can then do a test again. Troubleshooting mode also allows you to selectively toggle plugins back on.?
    * Here is a quick tutorial: https://docs.woocommerce.com/document/troubleshooting-using-health-check/ – The plugin requires a default theme like Twenty Seventeen present to work fully.?

    **Before you do that, please do make a full backup!**

    Kind regards,

    is it possible to manually add woocommerce_square_inventory_poll?
    Because there is 0 square hook in my cron when i look.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi again,

    You can try and add it manually with for example:

    * https://kinsta.com/knowledgebase/wordpress-cron-job/
    * https://tommcfarlin.com/wordpress-cron-jobs/

    However this is developer stuff since the CRON should be registered by the plugin. Please note that we provide no warranty or support for custom code or 3rd party plugins (meaning we cannot not help you further with this code snippet or www.ads-software.com / GitHub plugins). Use them at your own risk.

    **Also: Before you do that, please do make a full backup!**

    Kind regards,

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Woocommerce > Square not auto syncing’ is closed to new replies.