[NSFW] woocommerce store not connecting with alibaba

  • saadkhan

    (@saadk4777)


    1 year ago

    Hello I am using woocommerce in my online store and want to connect it with alibaba for dropshipping. But When I click on approve button it gives me an error.

    Error: An error occurred in the request and at the time were unable to send the consumer data.

    I tried to chat alibaba representative and they suggest me to contact with woocommerce. What is the problem kindly help me for this.

    Thank you

    Regards

    saad

    • This topic was modified 1 year ago by saadkhan.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Sven L. a11n

    (@sverleis)

    Hi there saadk4777,

    When a user is trying to connect a WooCommerce store to Alibaba, we typically recommend using?AliExpress Dropshipping for WooCommerce?– which we offer full support for at WooCommerce.com.

    However, since you are connecting your store following the instructions provided by Alibaba, the best place to get further help is their support portal, which you can access via https://service.alibaba.com/page/home?pageId=122&language=en .

    Please kindly note that this particular forum is for questions that are related to the WooCommerce core features, so the team at Alibaba themselves will be best poised to assist with connection issues to their platform.

    Thread Starter saadkhan

    (@saadk4777)

    ?AliExpress Dropshipping for WooCommerce this is ali express plugin not alibaba? and you mean to say this issue is from alibaba platform not woocommerce side?

    Thread Starter saadkhan

    (@saadk4777)

    i got an email form alibaba


    This email is regarding your concern about connect wocommerce to alibaba fail issue

    I can totally understand the situation and I felt your feeling through the messages in the live chat service. I will try my best to assist with that.

    After check again with related team , our platform is no problem, the problem may occur in the configuration of your WOOCOMMERCE   

    Plugin Support Sven L. a11n

    (@sverleis)

    Hi there,

    ?AliExpress Dropshipping for WooCommerce?this is ali express plugin not alibaba? and you mean to say this issue is from alibaba platform not woocommerce side?

    Most dropshipping platforms need some form of integration to work with WooCommerce.

    I need a bit more information before we can proceed. Please can you reply and share your site’s System Status Report (WP Admin > WooCommerce > Status > System Status > Click – Get system report)?

    With that information, we can understand how your site is set up.

Viewing 4 replies - 1 through 4 (of 4 total)
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