• Resolved septimo55

    (@septimo55)


    The payment system was working fine until last week. Now it shows error: “Cannot read properties of null (reading ‘submit’)”. When I activate the new version inside the plugin, this time it gives another error. What happened to this plugin? When can you solve this issue?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello @septimo55

    Please tell us which payment method you are using so we can tell you if this is supported or not for the credit cards

    In case if you are telling about stripe we do support and it works fine, in case you have any error or issue please send us screenshot of link to where we can check this

    One more thing, the issue you shared on support thread is of stripe related, if this is same, than it’s not the issue from our end, it’s from stripe end and we have proper thread related to that with our developers, we have also told then to solve, and they will solve in next update,

    So as you can now understand this is not from our end, and for this temporary fixes and helping our customers, we share new zip file, so pleas connect to us and we also urge to remove this negative review, as we think this is not related to us

    As of now there is no error with the credit cards with stripe, if in case there is any connect to support team we will give 100% solution with proof

    If you are connected to us already, let us know about the email you are connected with or tell me subject of the email so we can help you on this

    We are sure, you will get better support from our end

    Regards,

    Hi!

    Same issue here, WooCommerce + Subscriptions + Stripe =

    Cannot read properties of null (reading 'submit')

    Single/simple product payment it’s ok.

    Another user shared same error (thread in Stripe plugin’s support), and they tells us it’s related with WP Swings’ Subscriptions plugin.

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    • This reply was modified 7 months, 1 week ago by rafamerino. Reason: Added link disregarding Stripe plugin fault
    Plugin Author WP Swings

    (@wpswings)

    Hello @rafamerino

    As we said in previous reply on this thread that, we know this and it’s not related to our plugin.

    It’s related to the stripe issue, for which we have push the code and stripe said they will update the code in new version

    Thank you!

    Plugin Author WP Swings

    (@wpswings)

    Hello,

    Soon issue will be resolved, we are going to update the plugin

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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