• Resolved xsteffix

    (@xsteffix)


    Hello ??
    I use WooCommerce optimized for the German market. For this I use the plugins Germanized and Germanized Pro. Here I have activated the option to manually check orders before the contract is concluded. For payment by credit card I use WooCommerce Stripe Payment Gateway. Now it’s like, I enter in the course of the order the credit card data before I agree to the terms and conditions and revocation (should not be like this). After the acceptance of the order or if I confirm this, I receive as a customer the confirmation mail with a link “pay now” (that’s right). Now I’m on an order-pay page, where I can again choose between all payment methods. Pre-selected is prepayment. In addition, the error message “Payment processing failed”. Now if I select credit card, I have to enter my data for the second time. After clicking on “pay for order” the payment will actually be processed and the amount will be received by Stripe. In addition, I receive an internal error message via email that a transaction has failed. This always comes when a customer comes on the order-pay page (I have additionally tested by the function in the backend “customer payment page”, which leads to the order-pay page.) The Fehlerail is sent every time when accessing this page , Is there somehow a way to put the entry of credit card information after the order? The author of the plugin Germanized pro has referred me to you

Viewing 1 replies (of 1 total)
  • D Smith a11n

    (@dsmithweb)

    Automattic Happiness Engineer

    Hi there!

    This may be a conflict with the third-party plugin Germanized pro. To be clear, does checkout with Stripe work as it should with all plugins except Stripe and WooCommerce disabled?

    You ask,
    > Is there somehow a way to put the entry of credit card information after the order?

    Do you mean having the customer order, and then invoicing them? That is possible! You could use a payment gateway like Cheque, and then manually email customers an invoice that contain a link that they can click on to complete payment. However, if there is an issue with Stripe not working on your site, it’s likely the Stripe checkout process still will not work even under those circumstances.

Viewing 1 replies (of 1 total)
  • The topic ‘WooCommerce Stripe Payment Gateway & Germanized Pro’ is closed to new replies.