WooCommerce Stripe Payment gateway not letting USers type CC details

  • Resolved Sid

    (@sidgtb)


    2 years, 12 months ago

    It was working good and fine.
    Went down randomly.

    -Tried – Deactivating and reactivating Pluging
    -SSL check on hosting
    -Cache clearing every where possible WP, hosting DNS.
    -Checked for Jquery not sure.
    – If your browser shows it fine – try on EDGE and Mozilla

    Screenshot of the issue https://snipboard.io/fHVPm9.jpg

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @sidgtb!

    Thanks for reaching us!

    I checked your site and could reproduce the issue you have. I think this could be related to a conflict between your theme and another plugin you have installed.

    To be sure of this, please perform a full conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce and Stripe, and then check again if you can now type CC details. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

Viewing 1 replies (of 1 total)
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