• Resolved mink220

    (@mink220)


    Hi,

    The WooCommerce Stripe Payment Gateway plugin does support saved cards. This is what we are trying to do: i have asked stripe but they are not getting back to me or chat support able to answer me.

    1. We want to pass a saved card payment method to our internal billings page. From within this billings page we want to display the customers details cvv ( obviously not shown) Name on Card etc. We want to be able to from within our billings page allow the customer to delete that payment method they stored on checkout and add another new card that they can then use if they want to purchase again, this new card is is then stored in our billings page ( we only want to store 1 card at a time)
    2. How do we do this with your plugin and stripe? what is the process

    Your help is greatly appreciated.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @mink220,

    Our plugin does indeed support saved cards. However, for security reasons, full card details such as CVV or full card numbers cannot be displayed or stored, which goes against PCI compliance regulations.

    To allow your customers to manage their saved card information, you can utilize the “My Account” page in WooCommerce. Customers can add, delete, or change their saved payment methods here. When customers checkout, they can save their cards for future use. This information is securely stored with Stripe, not on your site, ensuring compliance with payment industry standards.

    However, if you need further customization beyond what the plugin offers, you may need to hire a developer specializing in WooCommerce customization. You can also seek help from the following:

    I hope this information helps. If you have any other questions, feel free to ask!

    Thread Starter mink220

    (@mink220)

    @shameemreza , thanks but are

    1. we able to allow our customers to manage their stored payment information from our website , our internal billing dashboard perhaps through a stripe api?
    2. Is this true that we can only retrieve last 4 digit of card and expiry date if user saved the payment method ? can we also display in our billing dashboard ” Name on card , Card number and the ability to change and update these details from within our own billing dashboard which would then automatically update in stripe?
    • This reply was modified 9 months, 1 week ago by mink220.

    Hey, @mink220!

    Customers can manage their payment methods on your website by going to My Account > Payment methods.

    Here’s a screenshot:

    But I’m not sure I fully understand your question, do you mind clarifying it for us?

    How exactly do you want them to be able to manage it?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter mink220

    (@mink220)

    @carolm29 , thanks, we want them to manage it from within our internal billings page on our website, how is this done? which api do we use to display the data? can we also display Name on card etc here is an example of our billing dashboard: https://www.awesomescreenshot.com/image/46004230?key=4f0b9726c9d42583ab7d9501031bd591

    Hey, @mink220!

    As my colleague mentioned the full details of the card are not shared with the store for security reasons. On the order details you would only have access to the last 4 digits of the card.

    This information you can check by going to WooCommerce > Orders > Clicking on the order and then clicking on the link to the order details.

    I understand you mentioned you want to manage this on your end, but I’m still not sure I understand what exactly you want to manage.

    Can you please provide more details about your goal?

    You mentioned:

    We want to be able to from within our billings page allow the customer to delete that payment method they stored on checkout and add another new card that they can then use if they want to purchase again, this new card is is then stored in our billings page ( we only want to store 1 card at a time)

    What exactly do you mean by your billing page? Can you share URL and a screenshot?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter mink220

    (@mink220)

    @carolm29, we want a customer to be able to remove and add a card from within our billing page on our website, from here if they add a new card it automatically updates in stripe and woo plugin , this is our internal page, screen shot of it -> https://www.awesomescreenshot.com/image/46004230?key=4f0b9726c9d42583ab7d9501031bd591 , we want customer to manage their billing from here

    Thread Starter mink220

    (@mink220)

    @carolm29,

    for the customer to add/remove their card, do we need to configure that via custom coding? your plugin doesn’t allow this ?

    Thread Starter mink220

    (@mink220)

    @ihereira , you mentioned that woocommerce stripe payment gateway does not save user’s payment info in the site’s database. Tokens related to payments are saved. What is the process of storing credit card details for adding / removing on our actual website in a billing area for customers only ?

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @mink220,

    I understand your concern, but just to reiterate what my colleague had already shared, WooCommerce Stripe Payment Gateway does not directly store any user’s payment information on your site’s database.

    Instead, a secure token is generated and saved. This token represents the customer’s credit card info, but doesn’t actually contain any sensitive data.

    If you want to provide an option for your customers to save their credit card details for future purchases, this is handled through Stripe’s API. In simple terms, when a customer makes a purchase, Stripe creates a unique Customer object, which you can use to charge the customer in the future.

    However, it’s important to note that removing or adding credit card details is managed on Stripe’s end, not directly on your website. Your customers can update their payment details through the secure link provided by Stripe.

    I hope this helps.

    Hello, @mink220

    @ihereira?, you mentioned that woocommerce stripe payment gateway does not save user’s payment info in the site’s database. Tokens related to payments are saved.

    I think @ckadenge already provide clarity to this, please note that the entity responsible to save the data securely is Stripe, it is also true that WooCommerce creates a token, but without sensitive information. In this case, you can consider the customization options mentioned at the beginning of this thread.

    Kind regards!

Viewing 10 replies - 1 through 10 (of 10 total)
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