WooCommerce Subscriptions is inactive error after updating to WooCommerce 4.4.0+

Hi there,

The error in question means that you’ll need to update the WooCommerce Subscriptions plugin to a newer version.

For more support on WooCommerce Subscriptions, please open a support ticket at https://woocommerce.com/my-account/tickets as this forum is only geared towards the core aspects of the WooCommerce plugin itself.

Thanks!

Hi, thank you for your reply. I’m not sure if that’s what it means. I have the latest version also which is 3.0.7.

• This reply was modified 4 years, 3 months ago by aldinlapinig.

The issue occurred after updating to the latest version of WooCommerce that’s why I posted in this forum.

I have the same issue with two other plugins, Sensei Paid Courses and EU VAT Pro, both paid plugins which appear to no longer recognise WC 4.4.1 following the database update.

@aldinlapinig – if you go to your system status report in Woocommerce, does it show a database version? Mine is showing as blank.

@lozula mine shows blank also. I still couldn’t figure out the issue.

@aldinlapinig @riaanknoetze – same here. It’s definitely a Woocommerce issue not a plugin issue. I’m talking with the Woocommerce support team to try and figure out what the issue is.

Ok so in my testing this is something to do with my caching plugin (W3TC). If i disable the caching plugin and do the update to 4.4.0 it all works fine. But when I renable the caching plugin it falls apart. So I suspect this is to do with the caching plugin rather than WC.

• This reply was modified 4 years, 3 months ago by lozula.
• This reply was modified 4 years, 3 months ago by lozula.

@lozula Me too. I thought I have solved it by rolling back to older WooCommerce. The warning disappeared for a while.

The solution that I found was to disable caching and then run the database updater. WooCommerce -> Status -> Update database. After that, you can enable your cache again. You can double-check by going to the system status report and making sure the database number matches the current version of WooCommerce you have installed.

Thanks for this! I found that I had to update the database a few times to resolve this (I used the WP CLI method – wp wc update – each time it said “## update functions completed”). I did disable Litespeed while this was ongoing, but can’t verify that this was part of the problem.

Just chiming in to confirm, this happens with multiple WooCommerce extensions and in my case was due to upgrading the database with W3 Total Cache active.

My status page showed database version 3.0.0 this time (it has been blank in the past)… But same fix:

– Deactivate caching plugin
– Run the database upgrade from the WooCommerce status/tools page
– Wait for scheduled actions to finish
– Reactivate caching plugin

I did this from the admin dashboard. WP CLI was causing this issue when updating from there.

Thanks for sharing your solutions guys. I have done the same to solve the issue. I had to restore the site to the previous version (before wc db upgrade), deactivated cache, update wc to 4.4.1 and reactivated the cache.

Thank u guys for share how solve this issue. I had this issue for past week. I saw the same solutions online like here https://wp-ask.com/question/woocommerce-subscriptions-is-inactive-error-after-updating-to-woocommerce-4-4-0/. works perfect. tnx

Thanks for this thread.

Had the same problem with Litespeed cache.

Disabling cache and then updating database solved the problem.