WooCommerce Subscriptions not working with this plugin

  • Resolved rainerpuschner

    (@rainerpuschner)


    3 years, 4 months ago

    I found the plugin working basically with woocommerce, which is easy and great to setup. Every product a client will purchase goes to their mailchimp data.. GREAT!

    BUT: When using woocommerce subscriptions they are handled the same way, so i just get the information that customer x bought product y. There is no status when they cancel the subscription!!! What i need is a custom segment to send to “active subscribers to plan xy” like i can do with “puchased product xy”

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  • Plugin Support khungate

    (@khungate)

    Hi @rainerpuschner, I can see where you’re coming from on that request. Currently, the use-case you’re describing is outside the functionality of the plugin, and it would be best suited for the product team at Mailchimp to review. It’s possible they could add support for that in a future release.

    Here at the Woo plugin team, we don’t have visibility into what their product roadmap includes, but feel free to reach out to their excellent support team here. You should be able to chat with them and take things from there.

    Thanks again for reaching out, let us know if there’s anything else we can do.

Viewing 1 replies (of 1 total)
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