Woocommerce tax on fixed price

Hi @creaphix

I have a little problem with my taxes on my fixed prices.
I want my fixed price (100eu) to be (100eu included with 21% taxes)
But on my check-out page it shows (100eu subtotal and then 121eu total price.) I tired everything but nothing works.

From what I understand, you’re facing an issue with the tax calculation on your WooCommerce store. You want your fixed price of 100 euros to be inclusive of the 21% tax, but currently, it’s showing as 100 euros subtotal and 121 euros total price on the checkout page.

Let’s try to solve this issue by checking your tax settings. Here are the steps you need to follow:

1. Navigate to your WordPress Dashboard.
2. Go to WooCommerce > Settings > Tax.
3. In the ‘Prices Entered With Tax‘ field, make sure you have selected ‘Yes, I will enter prices inclusive of tax‘.
4. In the ‘Display prices in the shop‘ field, select ‘Including tax‘.
5. In the ‘Display prices during cart and checkout‘ field, select ‘Including tax‘.
6. Save the changes.

These settings should make your product prices inclusive of tax in the shop, cart, and checkout. Here’s a handy guide to help you with ?? Setting up Taxes in WooCommerce.

If the issue persists even after making these changes, it would be helpful if you could provide us with some more details. A screenshot of your current tax settings would be particularly useful. This will enable us to further investigate and provide a more accurate solution.

You can share screenshots using https://snipboard.io. Just follow the page instructions and paste the URL in your reply.

Sharing your site’s System Status report will also help us understand your site’s setup and identify the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

If there are any fatal error logs, please share those as well. You can find them under WooCommerce > Status > Logs.

Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

Hello Tamrat,

Thank you for your fast reply. I did everything you told me and put every setting correct. But it still doesn’t work. I think it’s really something small but I don’t know what.

Here I have a screenshot (in Dutch btw) of the settings
https://snipboard.io/T3ik5u.jpg

And here I have a screenshot of my check-out page, with your settings.
https://snipboard.io/JegKal.jpg

Here I have the system status report
https://pastebin.com/embed_js/MYpUDchA

And here I have a extra option in my taxes, I only get this option when I download Jetpack. Maybe that is something that occurs the problem?
https://snipboard.io/qiWerL.jpg

Excuse me, but my WordPress page is in Dutch.

Greetings,
Jeroen

Hi @creaphix

I did everything you told me and put every setting correct. But it still doesn’t work. I think it’s really something small but I don’t know what.

Thank you for providing the detailed information and screenshots. I appreciate your cooperation.

Having examined the system status report and screenshots you provided, I can confirm that your tax settings seem to be set up correctly. I’ve also verified on your site that both the subtotal and total are displaying as €100.00, just as you intended.

Here’s what I discovered:

Image Link: https://snipboard.io/oNG2lP.jpg

This indicates that the issue might have already been fixed. But, if you’re still noticing a different amount on your end, it could be due to a caching issue. I’d recommend clearing your browser cache or trying to view the page in a different browser or in incognito/private browsing mode.

Regarding the additional Jetpack option in your taxes, it won’t impact your tax settings unless you’ve turned on the ‘Automated Taxes’ feature. This feature calculates the tax rate automatically based on your customer’s shipping address. But, since you’re using fixed tax rates, there’s no need to turn this feature on.

If the problem continues after clearing the cache, don’t hesitate to let us know. We’re here ready to help you troubleshoot further.

Hi Tamrat,

Thanks a lot I indeed had to clear my cache. It worked.

Greetings,

Jeroen

Hi @creaphix,

Thanks a lot I indeed had to clear my cache. It worked.

I’m delighted to hear that clearing your cache resolved the issue! It’s easy to overlook, but browser cache can often cause discrepancies in what we see on our sites.

I’ll go ahead and mark this thread as resolved. However, if you ever have more questions or issues in the future, don’t hesitate to kick off a new topic.

We’d be thrilled if you could spare a few minutes to leave us a review at ?? https://www.ads-software.com/support/plugin/woocommerce/reviews.

Cheers!