• Resolved kristinubute

    (@kristinubute)


    Hi

    I have an issue where I have products that client is selling which are t-shirts and has a person wearing them.

    When the Thumbnail in Woocommerce is created automatically when uploading your product, it chops the top of the head of the person on the image when Thumbnail is created.

    How can I fix it so it cuts out lower down the bottom of the image rather than chopping out parts at the top of the image ?

    Sorry I’ve never had to worry about it before because usually we are adding in general products with no human in it.

    Then do I regenerate thumbnails once I have changed coding somewhere so it changes all thumbnails across the site ? Does that mean it changes the Gallery images thumbnails also ? I would rather them stay as is because they are fine.

    Thanks
    Kristin

Viewing 6 replies - 1 through 6 (of 6 total)
  • Linda

    (@lindamork)

    Automattic Happiness Engineer

    Hi Kristin,

    It sounds like you’re uploading images that are in portrait orientation rather than square and your image settings are cropping them to square (ratio 1:1). The best way to ensure your images display the way you want them to is to upload them in the same format. Our suggested upload size is 800px x 800px. You can learn more here about Adding Product Images and Galleries.

    Thread Starter kristinubute

    (@kristinubute)

    HI

    Yes I understand.

    The main thing is the client has thousands of products to upload and they are mainly portrait because they are t-shirts and polos etc from their Supplier website, so they don’t want to spend countless hours editing each photo. They are not computer literate so this would take them forever.

    Therefore my better solution for me to help them was to crop the thumbnails instead to make things easier.

    Otherwise it would be crazy hours for the client as they don’t know how to do that even if I did show them to change all the images to square proportion.

    So therefore I will check in Woocommerce settings and try different things and not have 1:1 ratio …

    There is a thumbnail plugin also that could be used ? I just don’t want it to change all the images everywhere just all the thumbnails …

    Does anyone have any other ideas ?

    I will read that link you provided also.

    Thanks
    Kristin

    Thread Starter kristinubute

    (@kristinubute)

    Hi Linda

    Thanks for your reply.

    I have actually changed the thumbnail ratio 3:4 in Woocommerce which seems to be working well. It shows the entire size of the image without cropping. For now that seems to work with this particular supplier images which are all the same ratio.

    So I have explained to client that all images uploaded will have to stay with these dimensions so they all look uniform.

    I’ll wait and see

    Thanks again for your advice.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @kristinubute

    We’ll go ahead and close this thread. Feel free to open a new one with you have any questions in the future.

    Thread Starter kristinubute

    (@kristinubute)

    Yes all good after changing the ratio of product dimensions.

    THanks
    Kristin

    Thread Starter kristinubute

    (@kristinubute)

    Hi, I’m back again.

    Question about Category Thumbnail images again throughout the site for all products. This is NOT for Woocommerce gallery at all ONLY for the Product LIst of Products that gets displayed on various Categories.

    I had changed the thumbnail ratio 2:3 in Woocommerce which seems to be working well for most products as they are mainly clothes/shirts etc. (portrait)

    But I now have some hats and other products which are more landscape that does not fit into the thumbnail ratio I have setup. I knew it would eventually happen.

    Therefore what is the best workaround to ONLY change the dimensions of certain products so they fit nicely into the existing gap where products should go.

    I tried to install Regenerate Plugin thinking that would do the trick, but really that doesn’t allow me to change sizing before regenerating plugin.

    I didn’t want to show the client how to do it in Photoshop as they don’t have the program anyway to edit the photos in PHotoshop. And this method would be too slow for someone who is not very computer literate anyway.

    What other options do I have as I don’t want all other Product Thumbnails affected so not game to change the Woocommerce setting temporarily as I or the client are bound to leave it there incorrectly for next lot of product uploading.

    There must be a simple way to achieve my purpose.

    Any ideas ?

    Thanks
    Kristin

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Woocommerce Thumbnails for Products’ is closed to new replies.