• Resolved ssatheesh

    (@ssatheesh)


    Hi,

    From the wp-admin panel:
    Trash tab on the Products page is missing and whenever I click Trash on a single product item, it gives me an error message “Error in moving to Trash“. Same error gets displayed when trying to delete a product from within the Edit Product page.

    I have also tried changing the product status from Published to Draft but it automatically changes back to Published.

    I have some screenshots to show these but there is no option to add files here. Any help to sort this issue out will be highly appreciated as it’s blocking me to progress the website.

    Thank you in advance…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi there,

    I am curious if there are any fatal errors in the logs when this happens. You can check in WooCommerce>Status>Logs tab. Look in the dropdown for recent fatal error logs.

    I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and Edge.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

    Hi @zhollenbeak !

    I have exactly the same problem. and i get some fatal error, you can see my screenshot below:
    https://snipboard.io/1hg8m9.jpg

    Could you help me to solve this problem please? i really can not delete any of my products.

    Thanks a lot !

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Woocommerce Trash folder in Products disappeared’ is closed to new replies.