Woocommerce Update Errot
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Hi,
i have updated the wocommerce plugin to the latest version in staging environment, but after updating woocommerce i am not able to get into admin dashboard, getting an error saying “There has been a critical error on this website. Please check your site admin email inbox for instructions.”
The page I need help with: [log in to see the link]
Viewing 5 replies - 1 through 5 (of 5 total)
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Hi @margaretwporg,
Staging Status Report
### WordPress Environment ### WordPress address (URL): https://staging-possible.kinsta.cloud Site address (URL): https://staging-possible.kinsta.cloud WC Version: 6.5.1 REST API Version: ? 6.5.1 WC Blocks Version: ? 7.4.3 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0.1 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: nginx/1.19.10 PHP Version: 7.4.25 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 15000 cURL Version: 7.68.0 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.34-MariaDB-0ubuntu0.20.04.1 Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.5.1 WC Database Prefix: wp_ Total Database Size: 4562.70MB Database Data Size: 3095.50MB Database Index Size: 1467.20MB wp_woocommerce_sessions: Data: 69.02MB + Index: 6.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 43.56MB + Index: 12.55MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 307.84MB + Index: 211.38MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 71.59MB + Index: 75.72MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 55.58MB + Index: 41.02MB + Engine InnoDB wp_automatewoo_abandoned_carts: Data: 13.25MB + Index: 1.70MB + Engine InnoDB wp_automatewoo_customers: Data: 17.55MB + Index: 31.09MB + Engine InnoDB wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatewoo_guests: Data: 5.52MB + Index: 10.92MB + Engine InnoDB wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_logs: Data: 3.52MB + Index: 4.55MB + Engine InnoDB wp_automatewoo_log_meta: Data: 14.52MB + Index: 10.03MB + Engine InnoDB wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 1.44MB + Index: 0.45MB + Engine InnoDB wp_comments: Data: 91.61MB + Index: 62.16MB + Engine InnoDB wp_ddp_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_email_log: Data: 434.56MB + Index: 0.00MB + Engine InnoDB wp_feedmanager_channel: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_feedmanager_country: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_feedmanager_feed_status: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_feedmanager_field_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_feedmanager_product_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_feedmanager_product_feedmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_feedmanager_source: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 14.16MB + Index: 1.42MB + Engine InnoDB wp_pmxe_exports: Data: 0.19MB + Index: 0.00MB + Engine InnoDB wp_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB wp_pmxe_posts: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_podsrel: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_postmeta: Data: 1242.98MB + Index: 558.81MB + Engine InnoDB wp_posts: Data: 120.52MB + Index: 44.14MB + Engine InnoDB wp_redirection_404: Data: 1.02MB + Index: 0.20MB + Engine InnoDB wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_redirection_items: Data: 0.13MB + Index: 0.16MB + Engine InnoDB wp_redirection_logs: Data: 0.27MB + Index: 0.05MB + Engine InnoDB wp_rtafar_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_s2w_error_product_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 2.52MB + Index: 1.97MB + Engine InnoDB wp_terms: Data: 1.52MB + Index: 0.84MB + Engine InnoDB wp_term_relationships: Data: 1.52MB + Index: 0.41MB + Engine InnoDB wp_term_taxonomy: Data: 1.52MB + Index: 0.64MB + Engine InnoDB wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_usermeta: Data: 374.91MB + Index: 245.50MB + Engine InnoDB wp_users: Data: 28.55MB + Index: 17.55MB + Engine InnoDB wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 20.55MB + Index: 21.09MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 2.52MB + Index: 3.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 44.58MB + Index: 33.06MB + Engine InnoDB wp_wc_order_stats: Data: 25.55MB + Index: 20.55MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 4.52MB + Index: 3.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woo_wallet_transactions: Data: 1.52MB + Index: 0.16MB + Engine InnoDB wp_woo_wallet_transaction_meta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpie_template: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_yith_wcwl: Data: 0.19MB + Index: 0.08MB + Engine InnoDB wp_yith_wcwl_lists: Data: 0.19MB + Index: 0.13MB + Engine InnoDB wp_yoast_indexable: Data: 69.59MB + Index: 40.09MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 2.52MB + Index: 4.28MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.11MB + Index: 0.11MB + Engine InnoDB wp_yoast_prominent_words: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_seo_links: Data: 2.52MB + Index: 0.89MB + Engine InnoDB ### Post Type Counts ### _pods_field: 2 _pods_group: 1 _pods_pod: 4 _pods_template: 1 acf-field: 28 acf-field-group: 12 attachment: 11040 aw_workflow: 46 blocks: 176 custom_css: 1 customize_changeset: 11 movies: 1 nav_menu_item: 32 oembed_cache: 481 page: 56 post: 1207 product: 168 product_variation: 248 revision: 1172 shop_coupon: 40027 shop_order: 210867 shop_order_refund: 72 success_story: 113 tablepress_table: 83 wcp_ruleset: 4 woo-wallet-coupons: 29679 wp_global_styles: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (54) ### Accelerated Mobile Pages: by Ahmed Kaludi Mohammed Kaludi – 1.0.77.47 Advanced Custom Fields PRO: by Elliot Condon – 5.9.3 Akismet Anti-Spam: by Automattic – 4.2.2 AWS for WordPress: by AWS Labs WP Engine – 4.3.2 Auto Approve Product Reviews: by Layered – 1.0.0 Auto Upload Images: by Ali Irani – 3.3 AutomateWoo: by WooCommerce – 5.5.2 Better Search Replace: by Delicious Brains – 1.4 Classic Editor: by WordPress Contributors – 1.6.2 Conditional Menus: by Themify – 1.2.0 Conditional Payments for WooCommerce: by Lauri Karisola / WP Trio – 2.3.1 WooCommerce Coupon Generator: by Jeroen Sormani – 1.2.0 Customer Email Verification for WooCommerce: by zorem – 1.4.1 Delete Duplicate Posts: by cleverplugins.com – 4.7.6 Disable Media Permalink by Hardweb.it: by Hardweb.it – 1.0 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4 Email Log: by Sudar – 2.4.8 Error Log Monitor: by Janis Elsts – 1.7.2 Metorik Helper: by Metorik – 1.5.1 Microsoft Clarity: by Microsoft – 0.7.5 Nextend Social Login: by Nextendweb – 3.1.4 Permalink Manager Pro: by Maciej Bis – 2.2.14 Pods - Custom Content Types and Fields: by Pods Framework Team – 2.8.15 Possible All In One: by – 1.1.0 Quick Featured Images: by Kybernetik Services – 13.6.0 Redirection: by John Godley – 5.2.3 Retainful - Abandoned Cart Recovery Emails and Next Order Coupons: by Retainful – 2.6.12 Search Regex: by John Godley – 2.4.1 Shortcode Cleaner Lite: by Jozoor – 1.0.9 TablePress: by Tobias B?thge – 1.14 WC Hide Shipping Methods: by Rynaldo Stoltz – 1.5 Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0 Ajax add to cart for WooCommerce: by QuadLayers – 1.3.0 WooCommerce - Instamojo: by instamojo – 1.1.0 Razorpay for WooCommerce: by Team Razorpay – 3.8.2 Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 1.1.18 Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19 WooCommerce Wallet Coupons: by Subrata Mal – 1.0.3 TeraWallet: by WCBeginner – 1.3.24 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8 WooCommerce Product Reviews Pro: by SkyVerge – 1.17.4 WooCommerce: by Automattic – 6.5.1 (update to version 6.7.0 is available) WordPress Importer: by wordpressdotorg – 0.7 Yoast SEO Premium: by Team Yoast – 17.9 Yoast SEO: by Team Yoast – 18.5.1 Asset CleanUp Pro: Page Speed Booster: by Gabe Livan – 1.2.1.3 Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.5 WP Mail SMTP: by WPForms – 3.3.0 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.2.3 WP Product Feed Manager: by Michel Jongbloed – 1.39.0 WP Rocket: by WP Media – 3.11.3 WPMU DEV Dashboard: by WPMU DEV – 4.11.14 YITH WooCommerce Featured Video: by YITH – 1.10.0 ### Inactive Plugins (6) ### bunny.net: by bunny.net – 1.0.8 Hummingbird Pro: by WPMU DEV – 3.3.2 Simple-JWT-Login: by Nicu Micle – 3.4.2 Smush Pro: by WPMU DEV – 3.9.7 Wigzo: by Wigzo Pte Ltd – 2.0.8 WP Smart Preloader: by catchsquare – 1.14 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (2) ### Asset CleanUp Pro: Plugin Filtering: by Gabriel Livan – 1.0 Kinsta Must-use Plugins: by Kinsta Team – 2.4.7 ### Settings ### API Enabled: ? Force SSL: – Currency: INR (?) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #7366 - /store/ Cart: #31789 - /cart/ Checkout: #31790 - /checkout/ My account: #31791 - /my-account/ Terms and conditions: #66342 - /terms-and-conditions/ ### Theme ### Name: Flatsome Child Version: 3.5.9 Author URL: Child Theme: ? Parent Theme Name: Flatsome Parent Theme Version: 3.15.3 Parent Theme Author URL: https://www.uxthemes.com/ WooCommerce Support: ? ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome-child/woocommerce/emails/admin-new-order.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome-child/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome-child/woocommerce/single-product/rating.php flatsome-child/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php flatsome/woocommerce/content-product_cat.php ### Action Scheduler ### Complete: 159,055 Oldest: 2022-06-19 12:28:19 +0530 Newest: 2022-07-20 11:18:53 +0530 Failed: 13,413 Oldest: 2020-11-20 18:16:41 +0530 Newest: 2022-07-20 10:54:59 +0530 Pending: 1 Oldest: 2022-07-20 11:33:53 +0530 Newest: 2022-07-20 11:33:53 +0530 ### Status report information ### Generated at: 2022-07-20 11:28:35 +05:30
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