• Resolved ambit0

    (@ambit0)


    Hi,
    we are using WooCommerce Subscription plugin.

    We have a variable subscription which is described by the size and quantity of a given flavor of the product.

    For example (our variations):
    #100 Size: XL
    Qty. of flavour 1: “ANY” [1,2,3,4,5,6].
    Qty. of flavour 2: “ANY” [1,2,3,4,5,6].

    #101 Size: L
    Qty. of flavour 1: “ANY” [1,2,3,4,5,6].
    Qty. of flavour 2: “ANY” [1,2,3,4,5,6].
    .
    .
    .

    Now when the client wants to switch subscription flavour quantity but keep the same size, woocommerce display an error ,,you cannot switch to the same variation”.

    For example:
    Client has sub. Size: XL
    Qty 1: 3
    Qty 2: 3

    Client wants sub. Size: XL
    Qty 1: 2
    Qty 2: 4

    Both options has the same variation id, so the error is understandable,
    but my question is, is there any chance of getting around this? Is it possible to allow client to switch to technically the same subscription?

    Thanks!

    • This topic was modified 2 years, 2 months ago by ambit0.
Viewing 1 replies (of 1 total)
  • Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    Thanks for reaching out.

    WooCommerce Subscription is our premium extension support for this extension isn’t available in this forum.

    Please contact us at WooCommerce.com > My Account > Support.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.`

    Best,

Viewing 1 replies (of 1 total)
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