Woocommerce Varibles Names In New Order Emails

Hello,

I understand the subject of the new order email is not working properly.

May I ask is the site using a plugin to customize the new order email? Or is this made via custom code?

There is a good-related article, that includes an alternative solution, that you can refer here: Add First Name to Order Email Subject.

I hope this helps.

Hello,

I tired the PHP code that you mentioned and it did not work.

In the settings for Woocommerce under Email, I am putting this:

New Order {order_number} – {billing_first_name} – {customer_first_name} – {order_date}

In the email output it shows the order number and date no problem. But I cannot get it to print the customer details in the subject.

Any ideas?

Hi @candatsystems

Thanks for providing further information about your issue here.

This is because these placeholders are not available subject placeholders as you can see in the tooltip on the image below:

Hence, this would require customization to do it. I did some research and found these articles could be a good starting point:

• https://gist.github.com/bekarice/50900986dc58f00ec765#gistcomment-3192064
• https://www.businessbloomer.com/woocommerce-add-billing-first_name-to-email-receipt/
• https://www.ads-software.com/support/topic/placeholder-for-emails-first-name-and-last-name/

Hope this helps!

• This reply was modified 1 year, 8 months ago by xue28 (woo-hc).

Hello,

Thank you! This worked on first try.

https://gist.github.com/bekarice/50900986dc58f00ec765#gistcomment-3192064

Now it is much easier to manage the emails that come in because we can identify the customer in the email subject. Now I will try to adjust the code to include the company name.

Hi @candatsystems ,

Thanks for letting us know which suggestion worked for you – that is great to hear!

I will go ahead and mark the thread as solved then. If you have a few minutes, we’d love it if you could leave us a review:?

https://www.ads-software.com/support/plugin/woocommerce/reviews/

Cheers!