Woocommerce with Brevo

  • Resolved margauxsc

    (@margauxsc)


    6 months, 2 weeks ago

    Hello,

    I am using Woocommerce with Brevo for my transactional emails and even with the right settings my customer still receive WooCommerce basic email instead of the template I’ve made with Brevo.

    I contacted the support of both my host provider (Infomaniak) and Brevo and they told me the problem is that Infomaniak blocs the PUT request. The request from Woocommerce needs to be POST request instead… and both told me they can’t do anything about it and I have to check with WooCommerce.

    Has someone heard about this issue before ? What can I do to fix it ?

    Thank you !

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @margauxsc

    This seems a third-party issue, and we don’t provide help & support for 3rd-party plugins or themes as they’re outside our support scope. It would be best to reach out to the plugin developer for further assistance.

    For reference, this particular forum is meant for general support with the core functionality of WooCommerce itself. For development and custom coding questions, it’s best to ask for insight related to those on either the WooCommerce Advanced Facebook group or the WooCommerce Community Slack. Many of our developers hang out there and will be able to offer insights into your question. You can also seek help from the following:

    I wish I could help more, but hopefully, this gets you going in the right direction to get some further insight/information.

    anastas10s

    (@anastas10s)

    Hi! We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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