WooCommerce won’t finish Stripe set up

  • Resolved noandnoandno

    (@noandnoandno)


    2 years, 5 months ago

    I finally got WooCommerce to work and when I set up stripe it all seemed to work fine. I am logged in and got my bank info set up. When I go to click the bank account I want to use to receive payments it lets me click on it and then NOTHING happens. It just stays on the connecting page and will not load. Why is this happening is there a better program than WooCommerce? it’s nothing but headaches and would LOVE another option.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @noandnoandno,

    Thank you for reaching out to us!

    Have you tried setting up your payment method after disabling all plugins other than WooCommerce and WooCommerce Stripe, and temporarily switching the theme to Storefront?

    If the issue persists, can you share a screenshot of the settings you’re trying to change/complete for your payment method? For screenshots use https://snipboard.io – follow the instructions on that page, then paste the URL in this thread.

    Could you also share a copy of your site’s System Status? You can find it via WooCommerce → Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Finally, send us the latest fatal error log found under WooCommerce → System Status → Logs (if available).

    We look forward to hearing from you.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    It’s been a while since we last heard back from you. I’m going to mark this thread as resolved.

    Hopefully, you were able to find a way forward with the issue – we’ll be here if and/or when you are ready to continue.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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