• Resolved smarti9

    (@smarti9)


    I am trying to install woocommerce on a domain everytime I try install I get stuck at the theme installation I choose a free one and it says in the popup “the requested theme storefront could not be installed” I cant get past the setup.

    The only thing I can think of that might be stopping it is that I am installing on a https:// domain and not a https://

    Help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @smarti9!

    The only thing I can think of that might be stopping it is that I am installing on a https:// domain and not a https://

    This is unlikely.

    Could it be that Storefront is already installed, and you need to select it as your current theme?

    As a workaround, select another theme, then activate Storefront after you’ve completed the setup wizard.

    Cheers!

    Thread Starter smarti9

    (@smarti9)

    I cant select any free theme I get the same message “requested storefront could not be installed” I dont think its installed already everytime I go near woocommerce in the wp admin menu it jumps me back into the woocommerce setup to stall at theme installation stuck in loop.

    Hi @smarti9,

    Interesting. It sounds like it is going through the Wizard, and there should be a Skip option as the theme might already be installed. If there is a Skip option then please click it and see if it passes through. Afterwards go to Appearance > Themes and it should allow you to activate the theme if it is not already active.

    If this is not possible, please provide a screenshot of the screen + error that you are getting.

    I look forward to hearing back from you!

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @smarti9

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
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