• Resolved sjoppiedepoppie

    (@sjoppiedepoppie)


    Been using Woocommerce for a few years. Suddenly site goes down today. I disabled plugins through the backend and try to isolate which plugin causes the “white screen” error. Turns out it’s the Woocommerce plugin itself. I updated it to the latest version and still crashes everytime I activate the plugin. So what do I do now?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter sjoppiedepoppie

    (@sjoppiedepoppie)

    I think it’s time to go with Shopify

    Mirko P.

    (@rainfallnixfig)

    Hi @sjoppiedepoppie,

    You could enable debug logging in WordPress. To do that, edit the wp-config.php file in the root folder of the site on the server. Add this:

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_DISPLAY', false );
    define( 'WP_DEBUG_LOG', true );

    You must insert this BEFORE /* That’s all, stop editing! Happy blogging. */ in the wp-config.php file.

    As errors are logged, they should appear in wp-content/debug.log. You can open this file in a text editor and go from there.

    Here’s more information on debugging in WordPress:

    Debugging in WordPress

    Let us know how it goes.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    This thread has been inactive for a bit, so I’m going to mark it as resolved now. Hopefully, the above information was helpful to you!

    Please feel free to open a new thread if you have any further questions.

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Woocommerce worked great, but today crashed my site and can’t activate plugin’ is closed to new replies.