woocoommerce block cart order summary issue

  • Resolved rayhart

    (@rayhart)


    3 years, 3 months ago

    Hi all,

    I am building a new website right now, and using woocommerce cart for the cart page.
    Everything is perfect until i find this weird number under my product name, how do i get rid of it ?

    snipboard.io/XFtor5.jpg

    Thanks for the help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @rayhart,

    It seems like it could be a price discount amount or similar from looking at your screenshot? Could you share a link to your sites cart page for us so we can inspect the HTML output of the number you’re seeing?

    Thanks

    Thread Starter rayhart

    (@rayhart)

    Thanks for the fast response, unfortunately i’m building in my local host server.
    please find the link below to see the source code.
    snipboard.io/bwsL2m.jpg

    For your information, i didn’t put in other field except product price, and it has no problem when i using woocommerce code [woocommerce_cart]. It only show when i’m using woocommerce block code

    Thanks

    AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey again!

    Thanks for sending that shot.

    There’s likely going to be some issues on our end debugging via screenshots, but let’s start with the first step: conflict testing.

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter rayhart

    (@rayhart)

    Hi there,

    Thanks again for the feedback, i’ve try as you suggest, deactivated all the plug-in and change the theme to storefront, but sadly, the problem still there.
    Please find the screenshot
    snipboard.io/I05ED1.jpg
    https://snipboard.io/Vx8PyI.jpg

    Thanks

    Plugin Support Brad P. a11n

    (@snaacks)

    Hi @rayhart,

    Thanks again for the feedback, i’ve try as you suggest, deactivated all the plug-in and change the theme to storefront, but sadly, the problem still there.

    Thank you for letting us know the results of this test and sharing the screenshots with us. With what you’re seeing and that it’s still happening when isolated down to just those few items I’d like to ask you to open up a ticket with us here:

    https://woocommerce.com/contact-us/

    Please reference this thread when opening the ticket so we can continue assisting from there.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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