woolentor ajax search does not work

Hello there,

Thank you very much for getting in touch with us ??

I am sorry to hear about the difficulty you have experienced with the AJAX search module.

Our team has investigated the plugin to reproduce the same issue on our end, but we haven’t encountered such an issue.

During our review, we noticed that clicking the search button is redirecting users to the search page.

Would you kindly check if products are being properly displayed on the search page?

It’d be greatly appreciated if you could keep me updated on the status.

Looking forward to helping you with this.

Best regards,
Tarek Aziz

When you select a category and enter a product name, the popup window of the found product is displayed normally https://gamekey.club/katalog-igr/ But when you click the search button, you can see on the search page that no such products have been found.

https://gamekey.club/wp-content/uploads/2024/10/skrinshot-17-10-2024-23.06.25.png

https://gamekey.club/wp-content/uploads/2024/10/skrinshot-17-10-2024-23.05.59.png

The search without a category works fine and when you click the search button, it shows the found products

https://gamekey.club/wp-content/uploads/2024/10/skrinshot-21-10-2024-14.59.19.png

https://gamekey.club/wp-content/uploads/2024/10/skrinshot-21-10-2024-14.59.38.png

Hello @na999s,

Thank you so much for the clarification.

Don’t worry; we will surely look into the plugin and address the issue in the next update.

During this interim period, your patience and cooperation are highly expected.

Wishing you a wonderful day ahead!

Best regards,
Tarek

Hello @na999s,

I hope this message finds you well.

I just wanted to let you know that we have already addressed the issue and released an update ??

Would you kindly update the plugin to the latest version and check if everything works smoothly?

Please let me know how it goes. Your feedback would be greatly appreciated.

Thank you for your patience and cooperation.

Wishing you all the best!

Hello. Yes, everything works fine after installing updates.
Thank you for your prompt response, it is very pleasant. Good luck to you and successful sales!!!

Thank you very much for the update ??

It’s fantastic to hear that the issue got fixed after updating the plugin.

We are glad that we could assist. I genuinely appreciate your kind words regarding your experience with our support team.

If you need any further assistance, please don’t hesitate to reach out. Our support team would be more than happy to assist.

Wishing you all the best!