WooPayments Account Under Review – How to proceed?

  • Resolved painterize

    (@painterize)


    6 months, 2 weeks ago

    I finished signing up for WooPayments a few days ago and my account was immediately suspended pending review. I received an email stating my account was under review with no details for how long it will take or what steps to provide additional information if necessary. I have not gotten any follow up communication. I opened a support ticket but have received no response. I’m posting here in an attempt to get this review expedited as adding the payment gateway is the final step before I can go live with my store.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey there, @painterize! Thanks for contacting us. I’m happy to help you.

    To ensure that we can assist you further, could you please create a new ticket on our support page and include the forum thread link? This will allow our team to review your specific issue and provide you with the best possible solution. You can do this by going to WooCommerce.com > MY profile > Support

    Have a wonderful day!

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi there ?? ,

    I trust that you’ve been able to reach us over our ticketing system already? I’m going to mark this thread as resolved for now, and we can continue over tickets whenever you’re ready!

    All the best,
    Omar

Viewing 2 replies - 1 through 2 (of 2 total)
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