Hi @laveniuk
The issues seems related to WooPayments, but you’ve posted in the WooCommerce Square plugin. I’d suggest posting in the WooPayments plugin’s dedicated support forum for further help with this. Here is a direct link to their support forum: https://www.ads-software.com/support/plugin/woocommerce-payments/
However, this problem is usually caused by a conflict with your theme or another plugin. The best way to determine this is to:
- Temporarily switch your theme to Storefront or Twenty Twenty-Four
- Disable all plugins except for WooCommerce and WooPayments
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
I hope that helps! When creating a new post in the WooPayments forum, make sure to include conflict test results.
Thanks!