• Resolved lstevanov995

    (@lstevanov995)


    Hi,

    I got the message that my deposits are currently suspended. I have tried reaching Woopayments happiness service via chat, feature request but all to no avail. It is very urgent for me to resolve this matter asap since my business is taking a toll. How can I address this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @lstevanov995,

    Thank you for reaching out.

    I understand you’re having issues with your WooPayments account. As this is a sensitive issue, we’re unable to help solve it via this public forum.

    In order to assist you further with this, please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page.

    We will be able to help you further there.

    Thank you for understanding.

    Thread Starter lstevanov995

    (@lstevanov995)

    Hi,

    I have sent a message to the chat support almost a day ago and still haven’t received a reply. Can you please let me know when I can expect a feedback? Thanks

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @lstevanov995,

    Thanks for getting back with updates on this.

    As you’ve already reached out to us, one of our Happiness Engineers will reach out to you as soon as possible – I’m unable to share the exact time. However, please bear in mind that tickets are replied on a first come, first served basis.

    Thank you for your patience and understanding.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Woopayments deposits temporarily disabled’ is closed to new replies.