Wordfence

Can you do the following so I can get the information I need to help you?
* Kill the existing scan if it is still running (The “Start New Scan” button turns in to a “Stop” button while the scan is running)
* Go to your Scan > Scan Options and Scheduling page and locate the “Performance Options”
* Set “Maximum execution time for each scan stage” to 20 on the options page
* Click to “Save Changes”
* Go to the Tools > Diagnostics page
* In the “Debugging Options” section check the circle “Enable debugging mode”
* Click to “Save Changes”.
* Start a new scan
* Copy the last 20 lines from the Log (click the “Show Log” link) or so of the activity log and paste them in the post.

Please note : The scan log will show your full file paths. Feel free to put Xs over any path in front of public_html.

Tim

Scan engine received request.
[Jul 08 01:46:20] Verifying start request signature.
[Jul 08 01:46:20] Fetching stored cronkey for comparison.
[Jul 08 01:46:20] Checking cronkey: acdd57e4848b60db1e6a98e56a3b4826 (expecting acdd57e4848b60db1e6a98e56a3b4826)
[Jul 08 01:46:20] Checking saved cronkey against cronkey param
[Jul 08 01:46:20] Requesting max memory
[Jul 08 01:46:20] Setting up error handling environment
[Jul 08 01:46:20] Setting up scanRunning and starting scan
[Jul 08 01:46:20] Got a true deserialized value back from ‘wfsd_engine’ with type: object
[Jul 08 01:46:25] Scan process ended after forking.
[Jul 08 01:46:47] Forking during hash scan to ensure continuity.
[Jul 08 01:46:47] Entered fork()
[Jul 08 01:46:47] Calling startScan(true)
[Jul 08 01:46:47] Got value from wf config maxExecutionTime: 24
[Jul 08 01:46:47] getMaxExecutionTime() returning config value: 24
[Jul 08 01:46:54] Test result of scan start URL fetch: array ( ‘headers’ => Requests_Utility_CaseInsensitiveDictionary::__set_state(array( ‘data’ => array ( ‘date’ => ‘Wed, 08 Jul 2020 01:46:52 GMT’, ‘server’ => ‘Apache’, ‘x-powered-by’ => ‘PHP/7.4.5’, ‘x-robots-tag’ => ‘noindex’, ‘x-content-type-options’ => ‘nosniff’, ‘expires’ => ‘Wed, 11 Jan 1984 05:00:00 GMT’, ‘cache-control’ => ‘no-cache, must-revalidate, max-age=0’, ‘x-frame-options’ => ‘SAMEORIGIN’, ‘referrer-policy’ => ‘strict-origin-when-cross-origin’, ‘upgrade’ => ‘h2,h2c’, ‘vary’ => ‘Accept-Encoding,User-Agent’, ‘content-encoding’ => ‘gzip’, ‘content-length’ => ’32’, ‘content-type’ => ‘text/html; charset=UTF-8’, ), )), ‘body’ => ‘WFSCANTESTOK’, ‘response’ => array ( ‘code’ => 200, ‘message’ => ‘OK’, ), ‘cookies’ => array ( ), ‘filename’ => NULL, ‘http_response’ => WP_HTTP_Requests_Response::__set_state(array(
[Jul 08 01:46:54] Starting cron with normal ajax at URL https://www.absoltz.com/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=1&scanMode=limited&cronKey=3c29c694177e1b3a2f09cef4dec58161&signature=1cb42df8bff7cda6f4e3ccfb209d58d96fb3c07b0c857933935cf9da1942d9b2
[Jul 08 01:46:59] Scan process ended after forking.

And it just stops there, no matter how much time has passed? I ask because sometimes people don’t wait long enough to let the scan restart.

Can you send a diagnostic report to [email protected]? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Please add your forum username where indicated and respond here after you have sent it.

Note: For the fastest response time, please make sure and add any information or questions directly to this ticket and not the email address above unless asked.

Tim