• Resolved viertelbogen

    (@viertelbogen)


    My Site is no longer a WordPress-installation, but I’m still getting Wordfence-alerts like user-lockouts.
    There is no WordPress nor Wordfence anymore, I could grab on – does anybody know how to get rid of the alert-emails?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @viertelbogen

    Thanks for reaching out!

    In order for us to better help you, can you get back to me with the following information?

    Did you change the host of your website provider?
    Did you delete your WordPress site or did you change the directory the public-facing site pointed to?

    Once you get back to me with this information we will be able to investigate further

    Please let me know?

    Thanks,

    Joshua

    Thread Starter viertelbogen

    (@viertelbogen)

    Thank you.
    Yes, the second point is right: we deleted the WordPress site (including the Wordfence plugin).

    Regards,
    Thomas

    Hi @viertelbogen

    Thanks for getting back to me!

    Can you please confirm that you have followed all of these steps to completely remove Wordfence?

      >

    • Remove extended protection manually (https://www.wordfence.com/help/firewall/optimizing-the-firewall/#removing-the-optimization)
    • Remove the wordfence plugin folder located in wp-content/plugins
    • Remove the wflogs folder located in wp-content
    • Remove wordfence-waf.php located in the root of you WordPress installation
    • Remove all Wordfence related database tables from the database, using for example phpMyAdmin or Wordfence Assistant plugin.
    • Check either .htaccess file or .user.ini depending on your server configuration and remove any code snippets wrapped by # Wordfence WAF and # END Wordfence WAF.

    If so, can you please contact your host and ask them if they can detect any WordPress files that are still present in your system?

    Also, were you ever using Wordfence Central with this site?

    Please let me know what you find out?

    Thanks,

    Joshua

    • This reply was modified 2 years, 11 months ago by wfjoshc.
    • This reply was modified 2 years, 11 months ago by wfjoshc.
    • This reply was modified 2 years, 11 months ago by wfjoshc.
Viewing 3 replies - 1 through 3 (of 3 total)
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