• Resolved wellsite

    (@wellsite)


    For security reason, we have replaced the db name with xxx.
    Our hosting support has reported the following issue to us. Please advise if it is ok to drop the bad tables. See the error message at the bottom of my message for reference.

    We received a notification from the Wellsites VPS that the latest backup failed (see report at foot of email). I asked an engineer to look into this and they advised:

    It appears that your backup failed because some cPanel users have a WordFence plugin with one or more bad tables. I put a list of users at the bottom of this email. Since every bad table is a WordFence table I believe this is a problem with WordFence and not the database and for a detailed explanation, I recommend contacting their developers.

    In the meantime in order to get the backups to run there are a few things you could do so backups will run again.

    Or you we could drop the bad tables.

    Let me know if you would like us to drop the tables for you or I can provide you with a list of tables that have been affected.

    [2018-11-03 17:02:14 +0000] mydental_livedb: mysqldump: Got error: 1146: Table ‘xxx.md_wfVulnScanners’ doesn’t exist when using LOCK TABLES [2018-11-03 17:02:16 +0000] xxx: mysqldump failed — database may be corrupt

    The page I need help with: [log in to see the link]

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  • Hi @wellsite,
    If you have broken tables it might be best to do a fresh install of Wordfence, meaning delete all Wordfence tables and do a new installation.

    Was the old db prefix md and you changed it to xxx? If so, how did you make that change?

    Hi @wellsite,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Wordfence.

    Thanks!

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