Wordfence block Pie Register app

  • Resolved preast

    (@preast)


    4 years ago

    I have a problem with Wordfence. I need to use Pie Register android app, for my site, but Wordfence block login, because it recognise app as BOT. Is it posible to make exception in Wordfence for app?

    The page I need help with: [log in to see the link]

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  • Plugin Support WFAdam

    (@wfadam)

    Hello @preast and thanks for reaching out to us!

    Let’s try to use Learning Mode to correct this issue.

    From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform the actions that were causing issues. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly.

    https://www.wordfence.com/help/firewall/learning-mode/ is an amazing resource for learning more about the WAF and learning mode.

    Thanks again!

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