WordFence blocking Divi from enabling visual builder

  • Resolved axiom28

    (@axiom28)


    1 month, 3 weeks ago

    I am building an e-commerce website using WooCommerce and have installed WordFence, as I always do, for some reason (I am using the Divi Builder) I am unable to activate the front end visual builder unless I deactivate WordFence. I have several other sites with this configuration and they are working fine.
    I have spoke to Divi support and they tell me it is a plugin conflict, well obviously, but why is it only occurring now with a configuration that I have used before without issue.
    Has anyone else encountered this problem, did you resolve it? How?

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @axiom28, thanks for getting in touch about this!

    It’s a reasonably common false-positive rather than outright conflict I believe. These can occur from time-to-time depending on the actions you’re trying to take with Divi – the firewall may believe something unsafe is happening when you hit save but you should be able to allowlist it.

    If you haven’t already tried enabling Learning Mode, you can read more about this (and also another method of allowlisting directly from the Live Traffic page) here:?https://www.wordfence.com/help/firewall/learning-mode/

    Live Traffic should present you with an “ADD PARAM TO FIREWALL ALLOWLIST” button if you trigger a block then check the top of the feed for it afterwards.

    Many thanks,
    Peter.

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