wordfence blocking me

  • Resolved anand99

    (@anand99)


    4 years, 4 months ago

    when tried to login with admin i was getting blocked repeatedly
    even the scan is not working perfectly when deactivated a plugin related with ajax only the server state got scaned which was marked as ok but later for other areas like file change,malware it didnt scan and showed error https://www.jackbite.com/my-account

    The page I need help with: [log in to see the link]

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  • Plugin Support WFAdam

    (@wfadam)

    Hello @anand99 and thanks for reaching out to us!

    Could you please send in a Diagnostic to wftest @ wordfence . com. We will be able to better understand what is happening exactly.

    To send a Diagnostic Report:
    Goto Tools > Diagnostics > Send Report by Email. Ensure you put in our email and your username in the next text field so we know it’s yours.

    Once you send the diagnostic, please comment here and we will look further into your issue.

    Thanks!

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