Wordfence causing fatal PHP errors

  • Resolved Ross Lampert

    (@ross-lampert)


    3 years ago

    Wordfence is causing my dashboard to be inaccessible. Actually, I can’t even log in.

    The public-html error log has repeatedly recorded the following error (this was the latest occurrence):
    [24-Feb-2022 01:26:00 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 1347584 bytes) in /home/rossblam/public_html/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/lib/storage/file.php on line 659

    The wp-admin error log has repeatedly recorded the following error (this was the latest occurrence):
    [23-Jan-2022 22:53:58 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 12288 bytes) in /home/rossblam/public_html/wp-content/plugins/wordfence/wordfence.php on line 117

    I am running WordPress 5.8.5, PHP version 7.4.

    HELP!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @ross-lampert, thanks for reaching out to us.

    An Allowed memory size of x bytes exhausted (tried to allocate x bytes) error is almost always memory exhaustion occurring outside of PHP somewhere on the server. The operating system log files and web server log files will likely show if memory is being exhausted somewhere outside of PHP and why. This is usually a job for your hosting company’s support channels as they have access to those logs, diagnose the source and potentially resolve the problem.

    Thanks,

    Peter.

    Thread Starter Ross Lampert

    (@ross-lampert)

    Thanks, Peter. That definitely helped my host’s Tier 2 techs solve the problem! Whew!

Viewing 2 replies - 1 through 2 (of 2 total)
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