• Resolved Gravel

    (@g22)


    Hi, I’m using WF on all my websites and I love it. Can’t install it on this website. I updated everything to the latest version, including PHP to 7.4.

    Thanks for helping!

    Wordfence could not register with the Wordfence scanning servers when it activated. You can try to fix this by deactivating Wordfence and then activating it again, so Wordfence will retry registering for you. If you keep seeing this error, it usually means your WordPress server can't connect to our scanning servers, or your wfConfig database table cannot be created to save the key. You can try asking your host to allow your server to connect to noc1.wordfence.com or check the wfConfig database table and database privileges.
    
    

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @g22, thanks for getting in touch.

    Were you able to verify whether your database was able to create the wfConfig table?

    It would be helpful to me if you could send a diagnostic report to wftest @ wordfence . com. You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Note: For the fastest response time, please make sure and add any information or questions directly to this topic and not the email address above unless asked.

    Thanks,

    Peter.

    Plugin Support wfpeter

    (@wfpeter)

    Hi @g22,

    I’m just checking up on whether you’d still like to send us the diagnostic report or whether you tried an action like remove/reset and resolved the issue yourself?

    Thanks again,

    Peter.

Viewing 2 replies - 1 through 2 (of 2 total)
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