Wordfence creating errors, may be crashing site

Hello Michael,
sorry to hear you’ve been having problems. Did deleting the user.ini file solve your problem? The “Premature end of script headers” error can have several different causes. Did you see any other errors in there except “Premature end of script headers”?

You probably won’t be surprised to hear that deleting Wordfence and the user.ini file had no affect on the problem I was having, but I had to play this out with the hosting company. In the end, after 3 days of the classic “it’s your software” – “no, it’s your hardware” back and forth with the hosting company, they admitted yesterday that they had a failed physical server, and moving my site to another server cured all.

They still want to allege that Wordfence is a bad actor, but I’m not ready at all to buy in to that. I have not yet reinstalled Wordfence but I plan to, and I will let you know if there are future problems.

Thanks for writing back.

Hello Michael,
I’m glad you pushed the issue and I hope you found your solution. We don’t exactly see the “Premature end of script headers” error often here so I would have been surprised if that was us. I’ll set this to resolved for now. I hope that’s ok with you. You are of course welcome to create a new support thread anytime if you have further issues.

I think “resolved” is appropriate. There have not been any ‘incidents’ in the 60 hours since the physical server move, so I’m pretty confident that was the real problem. I’ll probably reinstall Wordfence in the next day or so – putting things back one at a time so see what happens.

Thanks for being supportive!