wordfence firewall rule update problem , please help me!!!

  • Resolved webdes2a

    (@webdes2a)


    1 year, 3 months ago

    Hi Good day.
    Yesterday, I noticed an error message in the wordfence plugin, the text of which is as follows:

    “The last rules update for the Wordfence Web Application Firewall was unsuccessful. The last successful update check was Dec 4, 2023 4:23 pm, so this site may be missing new rules added since then. You may wait for the next automatic attempt at Dec 8, 2023 4:58 pm or try to Manually Update by clicking the “Manually Refresh Rules” button below the Rules list.”

    I clicked on manual update of firewall rules, but unfortunately it displayed the following error:

    “Your website has reached the maximum number of rule update requests. Please try again later”.

    I deleted the rules.php file in wp-content/wflogs, but the problem was not solved.

    The hosting service is fully connected with the wordfence IP.

    Unfortunately, after a few days, the problem was still not solved and I had to disable the plugin.

    Please Help Me , Please Help Me…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @webdes2a,

    Thank you for reaching out.

    Please check that permissions on your WordPress site’s directories are?755, and that the process owner is?www-data.

    If you have persistent problems with this file/folder but don’t see connectivity or permissions failures/error messages in your Wordfence > Tools > Diagnostics page, you can bypass this entirely by setting Wordfence to write to the MySQLi storage engine instead of a file: https://www.wordfence.com/help/firewall/mysqli-storage-engine/

    I hope that helps you out.

    Thanks,

    Mark.

    Thread Starter webdes2a

    (@webdes2a)

    The site directory permissions 755.
    But the problem is still not solved, please help.

    Plugin Support wfmark

    (@wfmark)

    @webdes2a,

    I can see that you already have a similar forum topic open. I will therefore close this one, and we will get back to you via the other one if the issue has not yet been resolved.

    Thanks,

    Mark.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘wordfence firewall rule update problem , please help me!!!’ is closed to new replies.