Wordfence install fails

  • Resolved hptccharge

    (@hptccharge)


    7 years, 6 months ago

    I use Wordfence on all my sites, but today visiting one of those, was presented with a message that Wordfence had been deactivated due to errors (paraphrase, but no details provided). When I checked plugins, Wordfence wasn’t there. When I tried to re-install, the installation failed with the message “Installation failed: Destination folder already exists.”

    Has anyone else run into this? This site is on WordPress 4.74, using Customizr theme, and is hosted by GoDaddy.

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  • Thread Starter hptccharge

    (@hptccharge)

    Well, no help here. Seems most likely this happened because of a hosting company action (Go-Daddy, in this case, backup/restore, server moves, etc.). I found an earlier thread of a similar problem from a year ago.

    Resolved here by having GoDaddy technician remove Wordfence folder. I was then able to reinstall Wordfence.

    Hi @hptccharge,

    Sorry about the delayed response.

    Thank you for sharing the solution to your issue!

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