• Resolved josephrajewski

    (@josephrajewski)


    https://ibb.co/wghmSkt
    https://ibb.co/KV8ntNq

    See images, when Wordfence is in Learning mode I have no issues.
    However, as soon as it’s fully activated.. we see the error above.
    This happens when using Page Builder’s Live Editor preview button (see 1st image).. the error is presented after clicking on this.

    Reverting Wordfence back to Learning mode makes the error go away. I’ve scoured settings for both the editor & Wordfence & can’t determine why WordFence in full-activation mode would break the live editor preview. Any insights would be greatly helpful!

    PS: checking the false positive has no effect on anything.

    • This topic was modified 3 years, 7 months ago by josephrajewski. Reason: added note
Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter josephrajewski

    (@josephrajewski)

    I tried your recommendation & that did not resolve our problem. Next steps?

    Plugin Contributor alexgso

    (@alexgso)

    Hi Joseph,

    Do you have more than one WordPress on the same account with Wordfence installed? I ask as Wordfence will scan everything regardless of the WordPress install so it’s possible for another Wordfence install on a different site of yours to affect other installs.

    If you do, try enabling Learning mode on the other site(s) and the main site, and then attempt to use the Live Editor. Once you’ve confirmed it works as expected, please disable Learning Mode on both sites. Does the Live Editor work as expected now?

    Kind regards,
    Alex

    Thread Starter josephrajewski

    (@josephrajewski)

    Nope, this is a standalone premium account dedicated to this client’s website. I have been in learning mode as a temporary fix until we could figure out why the full mode was causing us issues. Next steps?

    Plugin Contributor alexgso

    (@alexgso)

    Hi Joseph,

    Thank you for clarifying.
    Can you please post a thread on our forums? We’ll be able to help you with the next steps there.

    Kind regards,
    Alex

    Thread Starter josephrajewski

    (@josephrajewski)

    done, completed. FW’d your email since it wouldn’t let me post:

    For some reason, our filters think your message is spam. Please email us at [email protected] for help.

Viewing 5 replies - 16 through 20 (of 20 total)
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