• Resolved brome2day

    (@brome2day)


    I have a website setup to send Admin logon notifications with WordFence. These notifications are not showing the correct time. I have reset the server time and made a change in PHP so I’m thinking there is something I’m not doing correctly in WordFence.

    Since we are in CDT, the time below should have been 10:55am.

    Here’s the statement in the notification email:

    This email was sent from your website …. by the Wordfence plugin at Saturday 12th of September 2020 at 03:55:06 PM

    WordFence diagnostics shows the following:

    Wordfence Network Time
    2020-09-12 15:55:22 UTC

    Server Time
    2020-09-12 15:55:22 UTC

    Wordfence Network Time Offset
    + less than 1 second

    NTP Time Offset
    + less than 1 second

    TOTP Time Source
    Server Time

    WordPress Time Zone
    UTC+0

    What is the best way to fix this discrepancy?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @brome2day and thanks for reaching out to us!

    If you navigate to the WordPress dashboard > Settings page. Make sure the Timezone, Date Format, and Time Format are all correct. If they are, change the timezone to something different, save this setting, then change it back to the correct timezone and save again. I have seen this issue before on some sites where it’s cached incorrectly and this resolves it.

    This you can go over to Wordfence > Login Security and the time should be displayed here at the bottom of the page. Just make sure they match.

    Let me know what you find!

    Thanks!

    Thread Starter brome2day

    (@brome2day)

    A couple of followup items:

    I tried deactivating and reactivating the plugin, but that didn’t make a difference.

    I tried deactivating and reactivating the firewall, but that didn’t make a difference.

    When I look at the Live Traffic, those dates and times look correct. The notification emails are still showing a different time zone.

    Thread Starter brome2day

    (@brome2day)

    Yep, it was wrong in the WP Settings. I’d swore I had already changed that.

    That fixed it.

    Thanks!!! That has been driving me nuts for almost a week.

    Have a great week!

    Brett

    Plugin Support WFAdam

    (@wfadam)

    Glad to hear that resolved it @brome2day

    If you need anything else, never hesitate to post a new topic! We would be glad to assist you!

    Thanks again for your support!

Viewing 4 replies - 1 through 4 (of 4 total)
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