wordfence plugin causing site errors

  • Resolved stanelly

    (@stanelly)


    6 years, 4 months ago

    Hi, I just requested help for my site which was down for no reason, with lines of warnings appearing on the page, I couldn’t access admin either.

    My hosting provider advised me to disable wordfence – which I did via cpanel and that helped, I can now see the site and login to admin.

    Are you aware of any issues since this morning with the wordfence plugin?

    thanks
    Nelly

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @stanelly,

    We’re not aware of any issues that should have effected the plugin’s ability to function around that time; are you still continuing to experience issues if you re-enable the plugin? If so:

    • Please copy or screenshot the text of any warnings or errors that appear
    • Go to Tools > Diagnostics and click Send Report by Email
    • Send the report to [email protected]
    • Include your forum username in the Forum Username field

    If your site is continuing to experience issues after re-enabling, please disable the plugin after sending the diagnostic email and provide any messages seen.

    Thanks!

    Hi @stanelly,
    Since we haven’t heard from you for a while I’m going to go ahead and resolve this thread. If you have any other questions or concerns, don’t hesitate to open a new one.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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